Columbine High School Case Study

The module 2 assignments I will be analyzing administrators’ communications during actual school event. The school crisis I decided to research on specific incident of campus shooting and investigate how administrators responded is Columbine High School in 1999. I will talk about what happen on the horrific tragedies date of April 20, 1999 at 11:19 a.m. in Columbine, Colorado at Columbine High School. Upon my selection, I will be describing the nature and quality of the administrator's initial communication to the crisis. Then, I will describe the nature and quality of how the administrators handled and responded to the aftermath of the crisis.
On the horrific tragedies date of April 20, 1999 at 11:19 a.m. in Columbine, Colorado teenagers, Dylan Klebold and Eric Harris packed their backpacks with guns and ammunition and headed to their school, Columbine High School. The boys stormed the west side of the school and began shooting students. By the time it was over, 12 students and one teacher was killed and 25 others were injured. Dylan and Eric killed themselves as well, leaving us with the mystery of behind their actions. According to
The administrator has guidelines for effective communication with the media, staff, and community. As the book states the guideline systems for quickly communicating with staff, parents, nearby residents, and the news media all need to be carefully outlined. In times like this there are special considerations also need to be made to address the various communication problems that often accompany school disasters, such as the loss of telephone and electrical service or the added online capacity needed to handle surges in traffic to the school Web site from those seeking information and updates. Sample messages and “backpack letters” can be drafted in advance to be ready to be tailored to a specific crisis once the need