Communicating Across Cross Culture
The impact of communicating across cross culture at MegaMart
Shana-kaye Mills 18090222
Sherica Smith 11090066
Kimberly Miller 18100317 Dave McKenzie
Yanique Clarke 60090206
Sean Taylor 18085307
Dave Bartley 18110574
NORTHERN CARIBBEAN UNIVERSITY Dr. Sashin Pilli
Author Note
Research conducted by Shana-Kaye Mills, Kimberly Miller, Dave McKenzie, Yanique Clarke, Sean Taylor, Sherica Smith and Dave Bartley, College of Business and Hospitality Management, Northern Caribbean University.
This paper is for the partial fulfillment of the course BSAD301: Business Communication. Special Thanks to the Manager at Mega Mart, Mandeville Manchester and their staff for their contribution to this research.
Table of Contents Chapter 1: Introduction Background to the Problem 3 Statement of the Problem 4 Purpose of Study 4 Significance of the Study 4 Limitation/ Delimitation 5 Definition of Terms 7 Organization of Study 7 Chapter 2: Literature Review 8 Communication and culture 9 How culture difference affect business communication 12 Language and Barriers 13 Non- Verbal langauage in cross culture at Mega mart 13 Chapter 3: Methodology of the Research Research Design 16 Sample Selection 16 Instrumentation 17 Data Collection Procedures 17 Data Analysis 18 Ethical Issues 19 Summary 21 References 22
Background of the study
Jamaica, “motto out of many one people”, like the other countries that make up the world, Therefore, we the Jamaica society, ask “how can we understand the different cultures” or “is it just a waste of time and energy” what are the reason of communication barriers? Our society is now filled with so many communication barriers, but what we need to understand and research the different cultures. Is communication important today? The answer is yes, no what where we go we have to encounter with different people who has different culture.
This chapter seeks to outline
Shana-kaye Mills 18090222
Sherica Smith 11090066
Kimberly Miller 18100317 Dave McKenzie
Yanique Clarke 60090206
Sean Taylor 18085307
Dave Bartley 18110574
NORTHERN CARIBBEAN UNIVERSITY Dr. Sashin Pilli
Author Note
Research conducted by Shana-Kaye Mills, Kimberly Miller, Dave McKenzie, Yanique Clarke, Sean Taylor, Sherica Smith and Dave Bartley, College of Business and Hospitality Management, Northern Caribbean University.
This paper is for the partial fulfillment of the course BSAD301: Business Communication. Special Thanks to the Manager at Mega Mart, Mandeville Manchester and their staff for their contribution to this research.
Table of Contents Chapter 1: Introduction Background to the Problem 3 Statement of the Problem 4 Purpose of Study 4 Significance of the Study 4 Limitation/ Delimitation 5 Definition of Terms 7 Organization of Study 7 Chapter 2: Literature Review 8 Communication and culture 9 How culture difference affect business communication 12 Language and Barriers 13 Non- Verbal langauage in cross culture at Mega mart 13 Chapter 3: Methodology of the Research Research Design 16 Sample Selection 16 Instrumentation 17 Data Collection Procedures 17 Data Analysis 18 Ethical Issues 19 Summary 21 References 22
Background of the study
Jamaica, “motto out of many one people”, like the other countries that make up the world, Therefore, we the Jamaica society, ask “how can we understand the different cultures” or “is it just a waste of time and energy” what are the reason of communication barriers? Our society is now filled with so many communication barriers, but what we need to understand and research the different cultures. Is communication important today? The answer is yes, no what where we go we have to encounter with different people who has different culture.
This chapter seeks to outline
References: Culture- is the systems of knowledge shared by a relatively large group of people. (Edward Tylor 1871) Organization Adler, N.J. International Dimensions of Organizational Behavior. 4th edition. Cincinnati: Southwestern, 2002