Communicating In A Non-Crisis Situation Analysis
Sonia Allahverdian
Dr. Monique Williams
HCS 320
November 18, 2013
Many disasters happen around us that we have no control over, nor do we know what the impact will be of these disasters long term and short term. On the environment surrounding us as well as what it may do to our health. Working as the director of health for my region it is my job to stay on top of such issues. Keeping an eye out for such emergencies that may endanger us in our everyday living space and most of all our health. I want to go through how I might deal with such situations and how I would address it head on. While at the same time keeping the public informed without overwhelming them as well as looking at who I would …show more content…
Giving you more steps to complete, possibly even making you back track. Making sure you have a good relationship and communication relationship with all the organizations you deal with inside your office and outside is key. Even if you only deal with them occasionally or if you deal with them on a regular basis. Communicating in a non-crisis situation verses a crisis situation can have its differences.
The main importance is no matter the situation your communication should be using the basic knowledge of conversing. Communication in a non-crisis is a little more relaxed, yes you still have things to get across to each other and they are somewhat important; but for the most part your emotions are not running high you have yourself composed and thinking rationally. The stakes aren’t usually as high it’s not a life or heath situation. A crisis situation the emotions are running high, you are frazzled thinking a million miles a minute. Dealing with this type of communication crisis at work should be handled with a calm clear and patient mind frame. …show more content…
I’ve learned from experience that you need to be understanding and patient with everyone in the situation, if you want to get anywhere with solving the issue or just communicating what you mean you need to take a minute and just breathe. Personally I have been in such similar situations before and it really makes a difference if you are the one with a cool head. This way of dealing with things can go for a non-health care setting and a health care setting. I am going to give you a personal story that just so happens to be in a health care setting. About 5 years ago my grandmother was hospitalized she had leukemia and lung cancer as well as a case of pneumonia which is why she went to the hospital. While at the hospital she was infected with MRSA. Once she was diagnosed with MRSA our family went into crisis mode because the doctors told us the prognosis was not good at all. She basically had maybe weeks to live. She was put on life support hoping the MRSA was clearing up and my uncles went into their “communication mode”. There are 7 brothers including my father and they are all stubborn Armenian men who have the worste communication skills ever. The wives
Dr. Monique Williams
HCS 320
November 18, 2013
Many disasters happen around us that we have no control over, nor do we know what the impact will be of these disasters long term and short term. On the environment surrounding us as well as what it may do to our health. Working as the director of health for my region it is my job to stay on top of such issues. Keeping an eye out for such emergencies that may endanger us in our everyday living space and most of all our health. I want to go through how I might deal with such situations and how I would address it head on. While at the same time keeping the public informed without overwhelming them as well as looking at who I would …show more content…
Giving you more steps to complete, possibly even making you back track. Making sure you have a good relationship and communication relationship with all the organizations you deal with inside your office and outside is key. Even if you only deal with them occasionally or if you deal with them on a regular basis. Communicating in a non-crisis situation verses a crisis situation can have its differences.
The main importance is no matter the situation your communication should be using the basic knowledge of conversing. Communication in a non-crisis is a little more relaxed, yes you still have things to get across to each other and they are somewhat important; but for the most part your emotions are not running high you have yourself composed and thinking rationally. The stakes aren’t usually as high it’s not a life or heath situation. A crisis situation the emotions are running high, you are frazzled thinking a million miles a minute. Dealing with this type of communication crisis at work should be handled with a calm clear and patient mind frame. …show more content…
I’ve learned from experience that you need to be understanding and patient with everyone in the situation, if you want to get anywhere with solving the issue or just communicating what you mean you need to take a minute and just breathe. Personally I have been in such similar situations before and it really makes a difference if you are the one with a cool head. This way of dealing with things can go for a non-health care setting and a health care setting. I am going to give you a personal story that just so happens to be in a health care setting. About 5 years ago my grandmother was hospitalized she had leukemia and lung cancer as well as a case of pneumonia which is why she went to the hospital. While at the hospital she was infected with MRSA. Once she was diagnosed with MRSA our family went into crisis mode because the doctors told us the prognosis was not good at all. She basically had maybe weeks to live. She was put on life support hoping the MRSA was clearing up and my uncles went into their “communication mode”. There are 7 brothers including my father and they are all stubborn Armenian men who have the worste communication skills ever. The wives