Communication
Business Communication II
Week 2 International Communication Lecture outline A. Background to intercultural communication B. How to communicate with other cultures Introduction Importance of learning intercultural communication. A. Background to intercultural communication 1. What is culture? Definition and cultural factors that effect communication. Difference between culture, sub-culture and intercultural communication. 2. Identifying cultural differences: social values, cultural context, role & status, decision making methods, social norms of behavior, timeliness, personal space, body language and ethical considerations. 3. Language issues Different languages, different versions of English in different cultures and different standards of fluency. 4. Ethnocentricism B. Communicating with other cultures Learning about other cultures, intercultural negotiations, intercultural written communications, intercultural oral communication.
1
Business Communication II
Week 4 Resumes and letters of application Lecture outline: 1 1.1 1.2 2 2.1 2.2 2.3 Thinking about your career What can you offer the employer: functional skills, education & experience, & personality traits Deciding what you want: work goals, personal goals & work environment goals Writing a resume Facts and fallacies about resumes Styles of resume: chronological, functional and targeted. Contents of a resume: Name and address, career objective, education, work experience, relevant skills, activities and achievements & personal data. Tips to writing resumes Writing application letters Contents of application letters: AIDA plan 3.1 Format of solicited application letters: Getting attention in the opening, summarise key selling points in the middle and ask for specific action in the close. Format of solicited application letters: The reason for writing in the opening, summarise key selling points in the middle and ask for specific action in the close. Other employment messages: Job inquiry letters,
Week 2 International Communication Lecture outline A. Background to intercultural communication B. How to communicate with other cultures Introduction Importance of learning intercultural communication. A. Background to intercultural communication 1. What is culture? Definition and cultural factors that effect communication. Difference between culture, sub-culture and intercultural communication. 2. Identifying cultural differences: social values, cultural context, role & status, decision making methods, social norms of behavior, timeliness, personal space, body language and ethical considerations. 3. Language issues Different languages, different versions of English in different cultures and different standards of fluency. 4. Ethnocentricism B. Communicating with other cultures Learning about other cultures, intercultural negotiations, intercultural written communications, intercultural oral communication.
1
Business Communication II
Week 4 Resumes and letters of application Lecture outline: 1 1.1 1.2 2 2.1 2.2 2.3 Thinking about your career What can you offer the employer: functional skills, education & experience, & personality traits Deciding what you want: work goals, personal goals & work environment goals Writing a resume Facts and fallacies about resumes Styles of resume: chronological, functional and targeted. Contents of a resume: Name and address, career objective, education, work experience, relevant skills, activities and achievements & personal data. Tips to writing resumes Writing application letters Contents of application letters: AIDA plan 3.1 Format of solicited application letters: Getting attention in the opening, summarise key selling points in the middle and ask for specific action in the close. Format of solicited application letters: The reason for writing in the opening, summarise key selling points in the middle and ask for specific action in the close. Other employment messages: Job inquiry letters,