Team C
Communication for Accountants - ACC/530
March 31, 2014
Aileen Smith
MEMO
To: Incoming Manager
From: Outgoing Manager
Date: 03/31/2014
Re: Group Formation and Communication
I would like to congratulate you on your new management position. One of the responsibilities will be to introduce new employees in the organization to their teammates. I have attached some information that should prove helpful in this regard, and that has been beneficial to me in learning about group formation and communication: • Five stages of group development • How relationships form in groups • Barriers to group communication • Techniques to overcome barriers …show more content…
Managers who are cognizant of these differences can choose among several available techniques to improve communication, creativity, and ultimately organizational performance. Management at all levels of the organization encourage employees to communicate face-to-face because nonverbal cues such as body language convey more meaning compared to over the phone and email interaction as well as use language and communication channels that fit the audience and occasion which entails group development. Diversity training in the workplace is often associated with tolerance (“Overcome Barriers to Improve Interaction”, 2010). In the past, the organization has successfully used such training to educate new hires and existing employees about various workplace communication barriers and how to effectively overcome them. The training specifically addressed the fact that other employees may have a different perspective. Therefore, receiving and providing feedback is critical to ensure common understanding. Management at all levels of the organization encourage employees to communicate face-to-face because nonverbal cues such as body language convey more meaning compared to over the phone and email interaction as well as use language and communication channels that fit the audience and occasion. Employees should stay away from words which can be misinterpreted by …show more content…
92). Cultural differences can stem from many factors, such as ethnicity, family, nationality, etc. The impact of culture as it pertains to this discussion is that it affects how members relate to each other. Group communication is affected by all of these variables and how they are used and interpreted by the group members. This impacts the overall effectiveness of the group and how it functions. If the members are able to communicate effectively and understand one another, they should be successful in working through the five-stage process of forming an effective group that can adapt on the fly to achieve the goals they have set. If there are too many internal conflicts and struggles with any if these variables, it could cause a domino effect that would cause the group to malfunction at any one of the stages. While perfect communication may be a pipe dream, effective group communication will result in raised productivity and satisfaction for the members