Communication for Life
COMMUNICATION FOR LIFE
R.A THARAKA MADUSANKA – IHRA/DSMgt/02/49
Diploma in Service Management
Business Communication
“HOW TO BE AN EFFECTIVE COMMUNICATOR”
Contents 1. Introduction 2. What is Meaning of Personal Life 3. What is Meaning of Working Life 4. What is Meaning of Working Life 5. How to be a Good Communicator 6. Key Factors for Became Effective Communicator 7.1. Knowledge 7.2. Personality Attributes 7.3. Language 7.4. Talents 7. Conclusion
Introduction
Communication simple yet complex, easy to do and easy to blunder. “We send from 100 to 300 messages a day. These include the message we intend to send, the message we actually send. The message as the hearer interprets it, the response of the hearer based on what he or she heard, and our reaction to the exchange of words, meaning and interpretation.
“We hear only half of what is said to us, understand only half of that, believe only half of that, and remember only half of that”
Kathy Walker ( Kansas State University,2002)
Communicating effectively helps group members build trust and respect, foster learning and accomplish goals. Written, oral and body language are important tools for sharing ideas, feelings and commitments. Group is made up of people who share a common interest and commitment, and yet perhaps see things from a variety of perspectives. Effective communication is the way this diverse group of people will be able to understand the issues and make decision for effective Change.
02. What is the Meaning of Personal Life?
Personal life is the course of an individual's life, especially when viewed as the sum of personal choices contributing to one's personal identity, Baker Maureen, (2007)
03. What is the Meaning of Working Life?
A balance between ethics and corporate relationship where ethical decisions has to be justified to the management and ensuring that the vision of the organization is not
R.A THARAKA MADUSANKA – IHRA/DSMgt/02/49
Diploma in Service Management
Business Communication
“HOW TO BE AN EFFECTIVE COMMUNICATOR”
Contents 1. Introduction 2. What is Meaning of Personal Life 3. What is Meaning of Working Life 4. What is Meaning of Working Life 5. How to be a Good Communicator 6. Key Factors for Became Effective Communicator 7.1. Knowledge 7.2. Personality Attributes 7.3. Language 7.4. Talents 7. Conclusion
Introduction
Communication simple yet complex, easy to do and easy to blunder. “We send from 100 to 300 messages a day. These include the message we intend to send, the message we actually send. The message as the hearer interprets it, the response of the hearer based on what he or she heard, and our reaction to the exchange of words, meaning and interpretation.
“We hear only half of what is said to us, understand only half of that, believe only half of that, and remember only half of that”
Kathy Walker ( Kansas State University,2002)
Communicating effectively helps group members build trust and respect, foster learning and accomplish goals. Written, oral and body language are important tools for sharing ideas, feelings and commitments. Group is made up of people who share a common interest and commitment, and yet perhaps see things from a variety of perspectives. Effective communication is the way this diverse group of people will be able to understand the issues and make decision for effective Change.
02. What is the Meaning of Personal Life?
Personal life is the course of an individual's life, especially when viewed as the sum of personal choices contributing to one's personal identity, Baker Maureen, (2007)
03. What is the Meaning of Working Life?
A balance between ethics and corporate relationship where ethical decisions has to be justified to the management and ensuring that the vision of the organization is not