Communication Is A Two Way Process Of Giving And Receiving A Message
Communication is a two way process of giving and receiving a message, such as exchanging ideas of information. This can be done by text messaging, emails, letters, face to face etc.
(Rasheed et al, 2010, pg.2)
Interpersonal communication is an effective way between two people to communicate. The interpersonal communication also involves mirroring and reflective listening and it also involves applying the communication cycle in ways that ensure that your message has been understood.
Did you know?
“Effective interactions involve the whole the whole person, since one of the most important aspects of interactive communication involved body language. It has been suggested that up to 70 per cent of meaning is conveyed through body language.
There are many ways of communicating within the Health and Social Care setting such as;
Text
Oral
Visual
Touch
One-to-one groups
Formal and informal communication
Music and drama
Arts and crafts
Technology
Visual- within the Health and social care setting you can learn a lot just from watching. You can learn how others communicate through their eyes or how or what they’re feeling from looking into their eyes. Also when communicating it is important to look into someone’s eyes, for at least a minute, this is to show that you have an interest in what the person is saying to you, or just to show you have an understanding and being polite when talking to someone. Touch- this is known as physically touching or holding an individual. Within a health and social care setting, touch will be used a lot. This is from helping a resident to get up or having to do personal care on a resident. Also when the individual is feeling upset or a little down, staff will put their hand on their shoulder, just so the residents knows that the staff is there for them and the resident can talk to the staff member if needed.
Touch or Contact involves;
Holding someone’s hand
Placing your hand on a person’s arm or shoulder to reassure them
Hugging an
(Rasheed et al, 2010, pg.2)
Interpersonal communication is an effective way between two people to communicate. The interpersonal communication also involves mirroring and reflective listening and it also involves applying the communication cycle in ways that ensure that your message has been understood.
Did you know?
“Effective interactions involve the whole the whole person, since one of the most important aspects of interactive communication involved body language. It has been suggested that up to 70 per cent of meaning is conveyed through body language.
There are many ways of communicating within the Health and Social Care setting such as;
Text
Oral
Visual
Touch
One-to-one groups
Formal and informal communication
Music and drama
Arts and crafts
Technology
Visual- within the Health and social care setting you can learn a lot just from watching. You can learn how others communicate through their eyes or how or what they’re feeling from looking into their eyes. Also when communicating it is important to look into someone’s eyes, for at least a minute, this is to show that you have an interest in what the person is saying to you, or just to show you have an understanding and being polite when talking to someone. Touch- this is known as physically touching or holding an individual. Within a health and social care setting, touch will be used a lot. This is from helping a resident to get up or having to do personal care on a resident. Also when the individual is feeling upset or a little down, staff will put their hand on their shoulder, just so the residents knows that the staff is there for them and the resident can talk to the staff member if needed.
Touch or Contact involves;
Holding someone’s hand
Placing your hand on a person’s arm or shoulder to reassure them
Hugging an
References: Rasheed, Hethering et al, (2010) Health and Social Care, Fakenham. Deparmtment of Michael Argyle 's(2012) The communication Cycle [Online] Available at http://www.markedbyteachers.com/gcse/health-and-social-care/michael-argyle-s-communication-cycle-and-tuckmans-stages-of-group-interaction.html?gclid=COzf9eKJqMICFccSwwod0iAA9g Department of Health and Social Care (2012) Theorist [Online] available at http://www.markedbyteachers.com/gcse/health-and-social-care/michael-argyle-s-communication-cycle-and-tuckmans-stages-of-group-interaction.html?gclid=COzf9eKJqMICFccSwwod0iAA9g