SHC 21
Cache Level 2
SHC 21
1.1
Communication is an important part to everyday living, there are many reasons why people communicate, these are not only done verbally but also non-verbally. Communication can be achieved by listening, questioning, understanding and responding.
The use of facial expressions, and body language are a key part of communication with others.
Communication should always be used to form and maintain good relationships not only with the children, and parents but also with work colleagues within the setting too.
A key worker within a setting should maintain these relationships by getting to know the child and family of the child they have been assigned too, so they can form a trusting relationship, being able to support the needs of that individual child.
It is important to communicate to exchange information, this is key to the welfare of the child or young person, whether this be between work colleagues, or to inform or gain information from parents, but always being aware of people’s confidentiality.
This would also be vital between work colleagues in the setting, through liaising with each other, everyone will be aware of the policies and procedures, plus the needs of individuals within the setting, this could be with regards to allergies and sickness for example.
People are able to express their needs and feelings through communication, and so is very important that everyone is given the chance to express themselves freely, but knowing what the boundaries are and knowing that from a child or young person’s point of view they will know that the staff/adults are there to try and meet their needs.
We use communication to develop learning, children and young people thrive from being praised, not only through vocally praising them, but with positive body language too. This way they will be aware of the progress they are making. In turn we communicate this to parents to inform them of their child’s progress.
1.2 Effective
SHC 21
1.1
Communication is an important part to everyday living, there are many reasons why people communicate, these are not only done verbally but also non-verbally. Communication can be achieved by listening, questioning, understanding and responding.
The use of facial expressions, and body language are a key part of communication with others.
Communication should always be used to form and maintain good relationships not only with the children, and parents but also with work colleagues within the setting too.
A key worker within a setting should maintain these relationships by getting to know the child and family of the child they have been assigned too, so they can form a trusting relationship, being able to support the needs of that individual child.
It is important to communicate to exchange information, this is key to the welfare of the child or young person, whether this be between work colleagues, or to inform or gain information from parents, but always being aware of people’s confidentiality.
This would also be vital between work colleagues in the setting, through liaising with each other, everyone will be aware of the policies and procedures, plus the needs of individuals within the setting, this could be with regards to allergies and sickness for example.
People are able to express their needs and feelings through communication, and so is very important that everyone is given the chance to express themselves freely, but knowing what the boundaries are and knowing that from a child or young person’s point of view they will know that the staff/adults are there to try and meet their needs.
We use communication to develop learning, children and young people thrive from being praised, not only through vocally praising them, but with positive body language too. This way they will be aware of the progress they are making. In turn we communicate this to parents to inform them of their child’s progress.
1.2 Effective