Complaint Letter
Tom Jeffery
Manger
New Orleans, LA
44765L
Nov 8th, 2013
Dear Mr. Jeffery,
Radio #562064
I bought a radio from your company recently November 1st 2013, and there seems to be a fault in the left speaker. I turned the volume up a little bit when I was listening to the jazz and the left speaker just stopped working. I tried to fix the problem by turning the radio down and see if it would work again. I also took out the plug for a bit and plugged back in and still did not work. I took care of the radio from the day I purchased it and all of a sudden it stopped working.
In result of this, I would like a refund or a brand new working radio. If you fail to give me a refund or a brand new radio I will bring your company to court for not treating your customer’s right and fulfilling your duties as a retail store.
I've been buying products from this company for a couple of years now, and I've never had this problem. Your company products are always of good quality, and I'm normally pleased with your products. I don't look to go to a new company but just to make sure the problem is solved.
I look forward to hearing back from you as soon as possible so that we can act upon this solution. Customers should be treated right so I do expect to hear from you guys very soon thank you.
Sincerely,
Stanley Kowalski
c.c.
Manger
New Orleans, LA
44765L
Nov 8th, 2013
Dear Mr. Jeffery,
Radio #562064
I bought a radio from your company recently November 1st 2013, and there seems to be a fault in the left speaker. I turned the volume up a little bit when I was listening to the jazz and the left speaker just stopped working. I tried to fix the problem by turning the radio down and see if it would work again. I also took out the plug for a bit and plugged back in and still did not work. I took care of the radio from the day I purchased it and all of a sudden it stopped working.
In result of this, I would like a refund or a brand new working radio. If you fail to give me a refund or a brand new radio I will bring your company to court for not treating your customer’s right and fulfilling your duties as a retail store.
I've been buying products from this company for a couple of years now, and I've never had this problem. Your company products are always of good quality, and I'm normally pleased with your products. I don't look to go to a new company but just to make sure the problem is solved.
I look forward to hearing back from you as soon as possible so that we can act upon this solution. Customers should be treated right so I do expect to hear from you guys very soon thank you.
Sincerely,
Stanley Kowalski
c.c.