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Coach

April 5th, 2011

Ms. Jane Doe
1234 North Lake Drive
Broadview FL, 33323

Dear Ms. Doe:
Our company has become aware of several unusual returns you have made at Coach. Specifically, in our Florida stores, you have returned items without a receipt to indicate the original purchase information.
Coach prides itself in the craftsmanship that takes place in the manufacturing of our products as well as the level of service that our customers receive in our stores. It appears from these returns that Coach does not appear to be satisfying your shopping needs. We would like to know what the problem was so that we may resolve it.
The Coach store will not process any returns for you without a receipt to indicate original purchase information. If you have any questions, you can call loss prevention at 1800-555-555 to discuss the matter. Thank you in advance for your understanding. We look forward to speaking with you, so that we may satisfy your shopping needs at Coach.

Sincerely,

Loss Prevention Manager
Coach

April 5th, 2011

Ms. Jane Doe
1234 North Lake Drive
Broadview FL, 33323

Dear Ms. Doe:
Our company has become aware of several unusual returns you have made at Coach. Specifically, in our Florida stores, you have returned items without a receipt to indicate the original purchase information.
Coach prides itself in the craftsmanship that takes place in the manufacturing of our products as well as the level of service that our customers receive in our stores. It appears from these returns that Coach does not appear to be satisfying your shopping needs. We would like to know what the problem was so that we may resolve it.
The Coach store will not process any returns for you without a receipt to indicate original purchase information. If you have any questions, you can call loss prevention at 1800-555-555 to discuss the matter. Thank you in advance for your understanding. We look forward to speaking with you, so that we

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