What does it mean?
Confidentiality means not sharing information about people without their knowledge or consent. It is ensuring that all information stored either on paper or electronically is inaccessible to anyone who does not have permission to access it.
How to maintain confidentiality?
Don’t share information with people who do not NEED it by only sharing the information in a concise and informative manner with the people who NEED to be informed.
Maintain information on laws and procedures regarding the handling of personal information by making sure that your company has accessible information about current up to date laws and policies.
Keep written and electronic information safely secured by ensuring personal information should not be left lying around for other clients or staff members to see.
When can you share confidential information?
When it is required by law or the order of a court, for example If the information was important for a legal case.
When it is necessary to protect the welfare of any person, for example if the client has been abused and had told you in confidence the information about what had happened.
When it is necessary for a whistle blowing procedure.
Where to go for help about confidentiality?
If you do need to seek advice about confidentiality for any reason at all you can always ask your managers or your legal department for your company, there are always policies and procedures accessible in your office or the home in which you work.
Confidentiality
What does it mean?
Confidentiality means not sharing information about people without their knowledge or consent. It is ensuring that all information stored either on paper or electronically is inaccessible to anyone who does not have permission to access it.
How to maintain confidentiality?
Don’t share information with people who do not NEED it by only sharing the information in a concise and informative manner with the people who NEED to be