Preview

Consumer Behavior

Better Essays
Open Document
Open Document
1045 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Consumer Behavior
Consumer Behavior
MKT/ 435 Consumer Behaviors
University of Phoenix
January 26, 2012
Instructor:

Consumer Behavior This paper will give a brief definition of what is consumer behavior. It will also express how consumer behavior is related to marketing. Marketing is the developing of any service or goods that consumer buys. When a company market’s a product they have to define the wants and needs of the consumers. To define the wants and needs of the consumers the company should evaluate the consumer’s behavior. This is where the 4P’s are needed; this is product, price, place, and promotion. And finally a purchase will be make known and a description of how the 4p’s of marketing will be analyze with this purchase. Consumer behavior is the processes involved when individuals or groups select, purchase, use, or dispose of products, services, ideas, or experiences to satisfy needs and desires According to Solomon (2009 ), when it comes to consumer behavior it is the complex part of marketing. The lacking of consumer behavior in marketing would not be considered complete. Most of our consumer’s behavior is deep down like exterior presences thing like the consumer’s demographics, culture, life at home and their social status. Other factors would be the internal factors this would be consumer’s perceptions, attitudes, emotions and the ability to change in new directions. Before any company customs a marketing strategy they first collect applicable data that has to do with consumer’s behaviors in order to meet the objective market’s needs. If companies want to discover what the customers the firm has to include the behavioral principles that make the consumer spend their money. When examining consumer behavior. This consists of experiences and acquisitions that may be current or past. Purchasing trends may describe consumer’s behaviors. Marketing approach must endorse many kinds of research in order to better understand consumer’s behavior. There are



References: * Solomon, M. R. (2009 ). Consumer Behavior: Buying, Having, and Being (8th ed.). : Prentice Hall. consumer psychologist. ( 1999-2010). Retrieved from http://www.consumerpsychologist.com/

You May Also Find These Documents Helpful

  • Powerful Essays

    Consumer behavior is the ways that consumers exhibit in searching for, purchasing, using, evaluating, and disposing of, products and services. The study of consumer behavior as a separate marketing discipline all started when marketers realized that consumers did not always react as marketing theory suggested they would (Ekström, 2003). Many consumers rebel at using the identical products that everyone else used, instead they prefer differentiated products that they feel reflect their own special needs, personality and lifestyles.…

    • 1915 Words
    • 8 Pages
    Powerful Essays
  • Best Essays

    Consumer behavior is defined in a variety of ways such as “the dynamic interaction of affect and cognition, behavior and environmental events by which human beings conduct the exchange aspects of their lives.” by the American Marketing Association. (2008). In a simpler form, consumer behavior can be explained as the actions of consumers and the different approaches a person may take to decide what to buy and the decision making process. The decision making process can be effected by many factors all related to a person or persons lifestyle. Determining that behavior can be confusing and marketers need to use research techniques to understand the consumer. Understanding the intent to buy, buying process and post purchase issues from a marketing perspective raises many questions and is an in-depth process. “The basic marketing concept hold’s that firms exist to satisfy consumers’ needs.” (2004, Solomon). Once that basic concept is understood, an organization can focus on key goals to achieve a competitive advantage. Marketing strategies are used to gain better understanding of the market, consumers, environment, supply and demand and competition. The behaviors of consumers such as personality, emotions, attitudes, learning style, and perception of the consumer helps companies design their marketing techniques. External influences are also need to be studied and factors such as culture and sub-culture, demographics, social status, and family structure helps understand the decision making process of the consumer’s behavior. For marketing strategy to succeed, the insight to the consumer’s decision-making process is a good starting point.…

    • 1547 Words
    • 7 Pages
    Best Essays
  • Good Essays

    Consumer Behavior

    • 647 Words
    • 3 Pages

    * Business Men - have been to high end dinners and are usually cautions about their looks and appearance…

    • 647 Words
    • 3 Pages
    Good Essays
  • Good Essays

    In today’s world of various products and services, businesses aim to excel and lead the competition by marketing the most number of consumers, which is a full time endeavor of business. To survive in the market, a firm or an organization has to be constantly innovating and understand the latest consumer trends and tastes. Marketers need to understand consumer behavior because the decision-making process for consumers is anything but straight forward. Consumers’ behaviors and their purchasing patterns is a huge advantage to understanding the way customers think and the reason for their purchases. Therefore, the study of consumer behavior is important because it allows the marketers to understand the factors which influence the customer’s thoughts while buying any products or services. There are many factors that can affect this process as a person works through the purchase decision, such as external, internal, and marketing influences. For example, culture, group, or purchase situation are just a few of external influences. Perceptual, attitude, personality, lifestyle, roles, and motivation are a few of internal influences that can affect a consumer’s purchase decision. Marketing strategies, such as price, product, place, and promotion influences the consumer as well. The number of potential influences on consumer behavior is endless. However, by understanding the key influences, marketers can adapt and improve their efforts to take advantage in a way that will satisfy both the consumer and marketer.…

    • 1905 Words
    • 8 Pages
    Good Essays
  • Best Essays

    To marketers, consumer behavior is a very important proposition,this is not only because that consumer behavior analysis is the foundation of the marketing strategy,but also because that the attention to consumer is the important contribution of marketing to commercial practice(Montiel,2003,pp229).More and more enterprises realize that only the enterprises which really understand consumers can develop better products and services.…

    • 2833 Words
    • 12 Pages
    Best Essays
  • Good Essays

    consumer behavior

    • 517 Words
    • 2 Pages

    1. A marketer of health food is attempting to segment its market on the basis of Australia consumers’ self image. Describe the four types of consumer self-image and discuss which one would be most effective?…

    • 517 Words
    • 2 Pages
    Good Essays
  • Better Essays

    marketing

    • 1023 Words
    • 4 Pages

    Consumer behaviour is the study of the behavioural characteristics of a person as a consumer. It includes psychological, economic and social factors. “Consumer behaviour is the study of how individuals or groups buy, use and dispose of goods, services, ideas or experiences to satisfy their needs and wants. The needs and wants of consumers often vary across different cultures, situations and individual characteristics.”(Marketing Management, Kotler and Keller). Proper study of consumer behaviour is necessary for the improvement of marketing strategies.…

    • 1023 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Positive Attitudes

    • 3711 Words
    • 15 Pages

    With reference to appropriate consumer behaviour models and theories explain how marketers try to generate positive attitudes towards brands. Your answer should make frequent use of examples of the marketing activities of an organisation of your choice.…

    • 3711 Words
    • 15 Pages
    Powerful Essays
  • Best Essays

    Consumer purchasing behaviour or also known as consumer buyer behaviour is studied to be an inseparable part of marketing and Schiffman (2007) state that consumer buying behaviour is “the behaviours that consumers display in searching for, purchasing, using, evaluating, and disposing of products and services that they expect will satisfy their needs”.…

    • 2779 Words
    • 9 Pages
    Best Essays
  • Good Essays

    Now most importantly we need to know what is consumer behavior? What is Marketing Strategy? Why Consumer Behavior is important in Making Marketing Strategy? Consumer Behavior is the set of value-seeking activities that take place as people go about addressing realized needs. (Babin/Harris, pg.1)…

    • 1140 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Consumer behavior is the study of what, how, when, and why people buy or consume. Psychology, sociology, socio-psychology, anthropology and economics are the main elements/variables of this study. It is the attempts to understand the buyer decision processes as well as decision making process, both individually and in groups. In addition to that, it also tries to assess influences on the consumer from groups like family, friends, and society in general.…

    • 737 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Customer behavior is actually a study of consumer buying behavior. Consumer buying behavior tells about why, how, when and where a consumer wants to purchase a product. It tells about the buyer decision making process. (Janssens, 2006) It enlightens the uniqueness of a single consumer, how he makes decision to satisfy his wants. What references he may use in this process, such as family, friends, reference groups, and society in general. (Archana, 2009)…

    • 486 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    IJCSI International Journal of Computer Science Issues, Vol. 8, Issue 6, No 2, November 2011…

    • 3424 Words
    • 20 Pages
    Powerful Essays
  • Powerful Essays

    present study. The data for present study has been collected from 3 major cities of Pakistan…

    • 3449 Words
    • 20 Pages
    Powerful Essays
  • Satisfactory Essays

    Consumer Buying Behavior

    • 311 Words
    • 2 Pages

    Consumer buying behavior can be defined as the way in which consumers or buyers of goods and services tend to react or behave when purchasing products that they like. Buyers tend to exhibit different types of buying behavior when they are in the process of purchasing goods and services and the behaviors witnessed are influenced by the type of product he/she wants to buy. Consumer buying behavior involves a long process where the buyer has to identify the product, study well its features, the pros and the cons and lastly deciding on whether to purchase it or not. Consumer buying behavior would make a certain buyer to purchase product A as opposed to product B or whether to purchase a certain product or leave it alone and all that is as a result of the buying decisions made by the buyer as to whether the product suits his/her needs and requirements. Consumers of goods and services may possess different types of consumer buying behavior that are unique to themselves. The buying behavior of consumer A may be different from those of consumer B and the difference may very well boil down to varying buying decision made by a consumer. According to Webster, “Buying behavior is all psychological, social and physical behavior of potential customers as they become aware of, evaluate, purchase, consume and tell other people about products and services.” Hence, buying behavior involves a complicated series of stimulus and response reactions to many factors or motives. These motives may be expressed or unexpressed and are based up on deepseated needs or more openly felt wants. When someone buys something, he or she psychologically satisfies both a need and a want. He or she buys a specific product out of a vast log, because it provides him or her with certain mental or physical satisfactions.…

    • 311 Words
    • 2 Pages
    Satisfactory Essays

Related Topics