Consumer Satisfaction
[pic]CONTENTS
1. Introduction to the study 15. Annexure
2. Industry profile 16. Bibliography
3. Company Profil
4. Product Profile
5. History of MICO MARBLES
7. Departmental Study ➢ Production unit ➢ Polishing unit ➢ Marketing departments ➢ Organization chart
8.Scope and limitations of the study
9. Objectives
10. Methodology
11.Data analysis and Interpretation
12. Findings
13. Suggestions and recommendations
14. Conclusion
Acknowledgement
Education and learning knows no bars or inhibitions. It is rather a never ending process. Similarly after completing almost 3 years in BBM from SIBM, Nathdwara, the study concerned by me as a part of my curriculum has proved an exceptional enhancement of knowledge and learning for me.
The completion of the project would not have been possible without the help of some persons. Without their contribution, the study could not have been comprehensive and a profound one.
At the very outset, I sincerely thank my faculty guide “Dr. Deepti Bhargava”, HOD of management department & Dr. ANIL BHATT faculty whose continuous support and guidance proved an effective impetus to my study.
I would also like to thank my family and my friends for their guidance & support, which helped me in every step during the course of my study.
Above all, I thank god for his blessings without which I would not have been able to complete my project.
EXECUTIVE SUMMARY
It all begins in our own captive marble quarries. We help serve increasing national and international demands for Indian marbles. Since then we have enjoyed exponential growth and exports to many markets worldwide. Our success is based upon our ability to respond flexibly to our customer's needs for both
1. Introduction to the study 15. Annexure
2. Industry profile 16. Bibliography
3. Company Profil
4. Product Profile
5. History of MICO MARBLES
7. Departmental Study ➢ Production unit ➢ Polishing unit ➢ Marketing departments ➢ Organization chart
8.Scope and limitations of the study
9. Objectives
10. Methodology
11.Data analysis and Interpretation
12. Findings
13. Suggestions and recommendations
14. Conclusion
Acknowledgement
Education and learning knows no bars or inhibitions. It is rather a never ending process. Similarly after completing almost 3 years in BBM from SIBM, Nathdwara, the study concerned by me as a part of my curriculum has proved an exceptional enhancement of knowledge and learning for me.
The completion of the project would not have been possible without the help of some persons. Without their contribution, the study could not have been comprehensive and a profound one.
At the very outset, I sincerely thank my faculty guide “Dr. Deepti Bhargava”, HOD of management department & Dr. ANIL BHATT faculty whose continuous support and guidance proved an effective impetus to my study.
I would also like to thank my family and my friends for their guidance & support, which helped me in every step during the course of my study.
Above all, I thank god for his blessings without which I would not have been able to complete my project.
EXECUTIVE SUMMARY
It all begins in our own captive marble quarries. We help serve increasing national and international demands for Indian marbles. Since then we have enjoyed exponential growth and exports to many markets worldwide. Our success is based upon our ability to respond flexibly to our customer's needs for both