Abstract
As a Consultant manager of a hospitality consulting company, I have made this report to throw light on the hospitality industry. This report aims to provide information to all those new and aspiring owners’ of the hospitality business who aims to know the pros and cons of hospitality industry. I have made a genuine effort to include the present day hospitality industry scenario, its structure, the strength and weaknesses of the industry in an event of crisis, etc. I sincerely believe my humble work will be beneficial and educative to the new beginners in of hospitality sector.
Content
Abstract | | | | | 1 | | | | | | | | | | | | | | | Main body | | | | | 3 | | | | | | | | | | | | | | | Conclusion | | | | | 23 | | | | | | | | | | | | | | | Reference | | | | | 24 | | | | | | | | | | | | | | | Bibliography | | | | | 25 |
Main body Task1 – (LO1)
a) Describe the scope of the accommodation sector within the hospitality industry. Answer1a: Accommodation is an inseparable part of hospitality industry. Hospitality industry consists of accommodation plus food & beverage, both of which are necessities of people living out of their home. Since people travel for different purposes, the purpose of their journey necessitates the demand for different types of accommodation. According to Jones (2002), “different sources of demand for accommodation include: * Government officials * Business travellers * Leisure travellers * Tour groups * Conference participants * Other users” Accommodation can mainly be divided into 2 parts. They are:- i. Catered: Catered accommodation is the one where the customers are looked after. Their
Bibliography: * Bolchazy. Hospitality in Antiquity: Livy 's Concept of Its Humanizing Force * Conrad Lashley and Alison Morrison. In Search of Hospitality * Customer Service and the Luxury Guest by Paul Ruffino * Karen Lieberman & Bruce Nissen (2006). Ethics in the Hospitality And Tourism Industry * Brotherton, B. (2005) ‘The Nature of Hospitality:Customer Perceptions and Implications’. Tourism and Hospitality Planning & Development