Task 1 Understand the current structure of the hospitality industry
1.1 Demonstrate the diversity of the hospitality industry explaining how it has achieved its current complexity, scale and scope.Your answer maybe made more clear by using specific examples.
The hospitality is all about to satisfy the customers , welcoming them and make them feel special.The hospitality industry is a very diverse and complex industry and it is always changing . Changes are needed in the industry because the interest of the businesses (hotels, restaurants ,pubs) is to meet the customer`s expectations.Diverse because the hospitality industry includes all those businesses what are providing food, beverages , accommodation . Slowly over the years hospitality industry has became very complex.Often tourisum , travel and the hospitality industry are overlaping each other. Usually people think that hospitality and tourisum industry are the same but these are both a different , individual sector.Hospitality industry mostly includes catering , exibition and conferencing activities whilst tourisum includes sport activities , museum , travel agency activities but as I have mentioned before they are often overlap each other for example hotels often advertising themself in travel agency`s magazines.
The hospitality industry seems to be varied. We can see a lot of different hospitality or hospitality related businesses restaurants , hotels , pubs, different travel agencies.These businesses are all focusing on different target.These organisations can be categorised in so many ways.It can be private or national.Private ones usually are owned by a person or family like a small restaurant or panzio.National usually are owned by a chain and hundreds or thousands of businesses belongs to the chain .These are very known businesses and they all look