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Coordination of Care Case Study Delegation

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Coordination of Care Case Study Delegation
Case Study Delegation

Coordination of care in healthcare is challenging as we provide care to different populations of people as exhibited in the case study. As the new nurse supervisor in the case study, I would take time to learn the functions of clinic support staff to gain understanding of the resources available to the nurse practitioners, nurses, and other patient support staff. Evaluating the information including scope of practice, protocols, and policies, for each discipline, I would create a patient care team; the nutritionist, social worker, LVN, and community health nurse, to assess, diagnose, plan, implement, and evaluate patients for their health care needs to create a continuum of care. Continuity of care for the patients would improve with all team members working together to meet the patients’ health, education, social, and cultural needs. Quality of care would improve as the team would meet weekly to evaluate patient needs, implement new care plans as needed, and plan patient follow up as needed. As the new supervisor for the clinic I would speak with Ms. W about her responsibility to delegate patient referrals to the clinic patient care team available for optimal patient outcomes. I would meet with Ms. W to show her the opportunities to improve her patients care, utilizing the patient care team; social work, including Spanish interpretation, community health opportunities, education for prenatal, infant, and parenting. To underscore her responsibility in coordinating patient care, review the state nurse practitioners’ standards of care with Ms. W. In the state of Washington: (WAC 246-840-300 6(d), (g), nurse practitioners, “Manage health care by identifying, developing, implementing and evaluating a plan of care and treatment for patients, and “refer patients to other health care practitioners, services or facilities” In addition I would ask Ms. W to review the “Five Rights of Delegation” (“Five Rights,” 1997). The

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