Copper Mine Workers

Knowing Your Audience ans Communication Release

The news of a devastating accident is not easy to prepare or communicate to any one involved. Being the bearer of bad

news is never easy. The way in which the news is delivered, and what must be done before and after the news is

relayed is also important. The needs of the employees is different than the needs of the family members of those men

who were trapped in the mine. It is vital to make sure to address each of these groups in a specific way.When addressing the employees, the best method of communication for an accident such as this is a face to face

meeting. This type of devastating news is too important to be delivered in a n e-mail or memo. When human suffering

is involved the method of communication must be in keeping with the importance of the situation. A face to face

meeting is also warranted when delivering the news to the families of the men who were trapped. In the case of the

employees, the best method is to go to the location of the mine and have a face to face with all employees. In regards

( the family name) families, it would be best to provide transportation for all of the families to a location available

that can hold all the people. A face to face is the only acceptable method. The action that must be taken before meeting with each of the two groups, the families of the miners, and the

employees is similar. Before meeting with each group it is necessary to have the latest facts available on the situation.

It is also important to be able to give specific information on exactly what is currently being done to rescue the

trapped men and to be able to forecast how much time it will take to reach the men. In addition, before meeting

with each group, the person delivering the message needs to have the latest update available on the condition of the

miners and if there has been any communication with the miners. Finally, it is important to have