Exam # 3
Part I. True/False
1. Departmentalization is a method of organizing work and workers into separate units responsible for particular business functions or areas of expertise.
2. The two disadvantages associated with product departmentalization are costly duplication and difficulties with cross-departmental coordination.
3. Matrix departmentalization is a hybrid structure in which two or more forms of departmentalization, such as the product and functional forms are used together.
4. The coordination of departmental activities tends to be more difficult with the geographic approach to departmentalization than with the other approaches.
5. The most common matrix combines customer and functional forms of departmentalization.
6. One of the reasons that matrix organizations are difficult to manage is that the organizational structure violates the principle of delegation of authority.
7. Specialized jobs are generally inefficient.
8. Job enlargement and job enrichment mean essentially the same thing.
9. Empowerment can lead to changes in organizational processes because meaning, competence, impact, and self-determination produce empowered employees who take active rather than passive roles in their work.
10. A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.
11. The only time gender, age, religion, etc. can be used to make employment decisions is when they are considered a bona fide occupational qualification (BFOQ).
12. Disparate treatment and adverse impacts are defined in labor laws issued by the National Labor Relations Board.
13. The hostile work environment form of sexual harassment occurs when employment outcomes such as hiring, promotion, or simply keeping one's job depend on whether an individual submits to being sexually harassed.
14. Full compliance with federal law is enough to ensure that an organization cannot