corrections and ethics
Effective Communication
Maria Solano
CJA/304
Effective communication is the key factor to any type of environment. Effective communication is essential in any workplace, especially within a criminal justice organization. I will discuss the process of verbal and nonverbal communication and their associated components, differences between listening and hearing in communication, formal and informal channels of communication, and the strategies that may implement in order to overcome communication barriers. Communication is associated with two types; verbal and nonverbal.
Verbal communication consists of transmitting information orally. Verbal communication consists of the words a sender chooses to use for their message. An effective verbal communication message should be brief and organized. This type of verbal communication usually involves sharing information or the exchange of ideas between two people or with a group. Speaking is just one aspect of verbal communication. Verbal communication does not solely involve the sender transmitting the message to the receiver, but it also involves listening from the receiver and is able to give feedback to the sender as a confirmation that the message was clearly understood. In a criminal justice organization, “oral communication skills are necessary to talk with members of the general public, request assistance from other officers, advise suspects of their Miranda rights, and inform supervisors that certain actions have occurred.” (Wallace & Roberson, 2009). Being an officer requires a lot of verbal communication skills in order to fulfill some of the essential duties of working in law enforcement. An officer or a person who is the verbal communicator must have the right tone and catch the other recipient’s attention from the beginning of the conversation. When one is verbally communicating to any other individual, one must speak clearly, précised, direct eye contact and
Maria Solano
CJA/304
Effective communication is the key factor to any type of environment. Effective communication is essential in any workplace, especially within a criminal justice organization. I will discuss the process of verbal and nonverbal communication and their associated components, differences between listening and hearing in communication, formal and informal channels of communication, and the strategies that may implement in order to overcome communication barriers. Communication is associated with two types; verbal and nonverbal.
Verbal communication consists of transmitting information orally. Verbal communication consists of the words a sender chooses to use for their message. An effective verbal communication message should be brief and organized. This type of verbal communication usually involves sharing information or the exchange of ideas between two people or with a group. Speaking is just one aspect of verbal communication. Verbal communication does not solely involve the sender transmitting the message to the receiver, but it also involves listening from the receiver and is able to give feedback to the sender as a confirmation that the message was clearly understood. In a criminal justice organization, “oral communication skills are necessary to talk with members of the general public, request assistance from other officers, advise suspects of their Miranda rights, and inform supervisors that certain actions have occurred.” (Wallace & Roberson, 2009). Being an officer requires a lot of verbal communication skills in order to fulfill some of the essential duties of working in law enforcement. An officer or a person who is the verbal communicator must have the right tone and catch the other recipient’s attention from the beginning of the conversation. When one is verbally communicating to any other individual, one must speak clearly, précised, direct eye contact and