Preview

Cracking the Whip- Case Study

Powerful Essays
Open Document
Open Document
1965 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Cracking the Whip- Case Study
Cracking the Whip
Cracking the Whip
2011

12/20/2011
2011

12/20/2011

Prepared for:
Dr. Azhar Kazmi
Prepared by:
Khalid Al-Shuwaikhat 199432180
Abdullah Al-Khabbaz 199893620
Mohammad Al-Miyad 200339590
Prepared for:
Dr. Azhar Kazmi
Prepared by:
Khalid Al-Shuwaikhat 199432180
Abdullah Al-Khabbaz 199893620
Mohammad Al-Miyad 200339590

Table of Contents Introduction 2 Background 2 Problem Statement 3 Data Analysis 3 Generating Alternatives 4 a) First Alternative 4 b) Second Alternative 6 c) Third alternative 7 Conclusion and Recommendation: 8

Introduction
It is a case that needs a decision making manager with political skills where Problem Identification and Problem Solution have high uncertainty. It involves many departments, multiple points of views, various conflicts which are beyond the scope of an individual manger. Also, the objective of the comprehensive reform survey for the organization structures and processes are not clear, specific or agreed on. It includes various departments with different interests, values and priorities that make the department managers come into conflicts.
Background
Harmon Davidson was appointed as the director of headquarters management succeeding Walton Drummond who had taken early retirement. Immediately after starting his new job, Davidson learned that one of the first things he would be responsible for a comprehensive six months survey of the headquarters management structure and processes. The survey will be given to the White House as an introduction to the agency’s next phase of management reform. Prior to his retirement, Drummed had already pick the five persons survey team consisting of two experienced management analysts, a promising younger staff member, an intern and Al Pitcher who is the team leader.
At first, Davidson had been impressed with Pitcher’s energy and motivation. He worked long hours, wrote a lot of things and was full with the latest organizational theory. Pitcher’s had other characteristics,

You May Also Find These Documents Helpful

  • Better Essays

    Utiliscan Case Analysis

    • 1144 Words
    • 5 Pages

    The first plan of action Utiliscan Company need to take into consideration is the company performance reviews. The results from the survey indicate the performance reviews has not been completed in a timely manner or either not done at all. Performance evaluation is an integral part of performance management, employee development, and good human resource management. A Human Resource representative needs to facilitate an improved performance review process, which is part of the job’s due diligence. The best way to resolve the concerns of the employees is to implement a new performance review process. The performance review process is designed to focus on how the employee is performing his/her job to standard and it is a way for supervisors and employees to engage in sharing information and insight about annual performance. For current employees, there will be an annual and semiannual review of their performance. With the company expecting a significant growth rate, the performance review process should also have guidelines to address new hires. When an employee probationary period has ended, a review of the employee performance will be conducted and then the employee will follow the normal review process. The new hire will not have the annual review; however, they will be counseled on a monthly basis, evaluated, and are kept abreast of his/her performance. By counseling, a new employee it will give the employee the opportunity to ask questions and to be receptive to critical criticism from…

    • 1144 Words
    • 5 Pages
    Better Essays
  • Good Essays

    When we think of management in a business it deals with four functions, planning, organizing, leading and controlling. Everyone has to be involved in the planning of the organization. We look at analyzing in the planning to come up with goals and decide how to pursue the best method of achieving the goals. During this process we must consider the legal issues, ethics social responsibilities to what impact they have on the planning. There are factors that must be analyzed to influence the operational, tactical and contingency planning.…

    • 706 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Turnover at Walgreens

    • 1593 Words
    • 7 Pages

    The subject organization has each of its corporate department divided in sections headed by leaders, with each of them dealing with all aspects of operations conducted by the organization, a structure adopted in order to enhance efficiently and performance. The only concern therefore for management will be to pay close attention to time management and deadlines departments will have to meet. This situation led to an intense competition and rivalry among departments and sections because of workloads that keep increasing. A situation that was exacerbated by the hiring department to center its strategy on college graduates and new employees who mostly, once the 90 days probation period passed, used the organization to gain the necessary experiences to get better job; leaving the organization with cut in its workforce, employees that are more concerned about their next best job when they leave rather than building team cohesion and camaraderie, and high turnover rate.…

    • 1593 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    Metropolitan Welfare Project

    • 3374 Words
    • 11 Pages

    The mayor’s office hired a management consulting firm headed by a young Harvard graduate to make suggestions and control organizational problems. The interview process took two months after which the consulting firm presented a reorganization plan to solve the most pressing departmental problems.…

    • 3374 Words
    • 11 Pages
    Better Essays
  • Satisfactory Essays

    |managed at top making all decision. |clear with many different director controlling each department |…

    • 469 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    A number of approaches are offered for organizational science to solve the problem regarding organizational gap between theory and practice. The rational model can be considered as a dominant model on organizational science among the others with the purpose of defining organization as instruments for attaining goals instead of dealing with problems .Furthermore, objectives are defined in favour of organization progress regardless of employees’ ideas in such a model. It is mainly assumed that involved individuals in the organisation’s activities agree reasonably with its major purposes. The main task of managers are described as of replacing irrationality with technically rational actions. Therefore, an incomplete picture organizational reality is shown. As a result, political model as one of the derivations of rational model could be used to widen the scope of social and political criteria and also overcome the rational model’s restricted normative focus . Model proposes a concept called power within the intention to basic centralised system decrease with organisation development. At the present time, the large size ones that differentiated by complexity and also decentralisation control the land scape. In some organization that the form of multiple hierarchies are taken as a results of a number of reasons, the political activities of interest groups and bargaining coalitions can be more clear than the normal one. The same purposes and also forming by individuals are the main features of interest group. As an important part, they should be considered is political reactions to different limitations established by organizational structures. The high competition among interest groups within the organization can be seen that cause low productivity.…

    • 2141 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    After talking with the department head, Joanna was able to detect a several problems that the department suffered. First there was a problem with the leadership of the department. One was that the department head Jose, was focusing more on community services rather than managing the workplace. Also, he was relying on Elena for supervision, who lacked leadership skills and had a personality of a follower rather than a leader. The main problem was that most of the workers don’t follow a certain job description and roles were mixed up. Some workers were doing more than they should and some had more free time during their working hours. The workplace lacked training of individuals that every workplace should have. Also, work is not supervised in an orderly manner. Finally, the top management did not give their employees the chance to engage in decision-making.…

    • 807 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Pros Of Baseball

    • 1689 Words
    • 7 Pages

    His attitude had also predicted failure. Finally, Beane had been signed out of high school. This gave scouts far less data on his abilities than they had for college players. For Beane, ability to make solid contact would trump the more spectacular tools. A player’s makeup would be of paramount consideration. College players would be preferred to high schoolers. These priorities put Beane into conflict with much of his organization. A’s scouts still drooled over young stallions and undervalued less flashy players. Coaches craved speed and were infatuated with the stolen base. Part of Beane’s task, therefore, was to give solid organizational expression to his philosophy. This he did by making the on-field management completely subordinate to the front…

    • 1689 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    This represents a major learning to me, it means that I need to be prepared to challenge the conventional wisdom by being innovative in a traditional company or industry. At the same time it is not enough to be just innovative, you need to be the innovation champion and overcome resistance. Baseball particularly seemed like a very traditional environment which allowed Billie Bean’s radical innovation to lead to significant competitive advantage.…

    • 1239 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    In the health care profession a CEO will be asked to make a lot of difficult decisions. The CEO will not only have to make decisions that fit the ongoing vision of the healthcare facility he/she may work at they will also have to form stable relationships with their peers, media, and staff. Decision making occurs in all organizations. The decision-making process begins with identifying a question, problem, or area needing improvement, or an operational issue. Problems, issues, questions, and operational challenges come to leaders and managers from many different people both within and outside the health organization (Pablo, 1996). To make the important decision that was given to us in the case study, I would use the garbage can model and its subsets to help me come to a conclusion. This decision involves a lot of people so the choice that will be made will affect all parties involved. In this paper I will discuss how I would tackle this problem with the various tools of decision making through the readings that we have had.…

    • 1508 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    The department’s top managers include the commissioner, and deputy commissioner. Leaders in these positions are gubernatorial appointments which adds the dynamic of uncertainty to the complexities of the positions. This dynamic has created an environment where producers, first-line managers, and middle managers have come to anticipate organizational…

    • 713 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Tesco and Globalization

    • 2155 Words
    • 9 Pages

    People have developed a succession of models of management to understand and deal with current management issues. There are different approaches to management for example rational goal model, internal process, human relations and open systems. Fortunately they all come together in Quinns (1996) CVF (see appendix 1).…

    • 2155 Words
    • 9 Pages
    Best Essays
  • Better Essays

    Unprofessional Conduct

    • 980 Words
    • 4 Pages

    Andre Hamilton had spent eight years in the United States Air Force. While in the service, he learned how to conduct himself in a professional manner, and he learned to respect others. He wanted to become a manager so he completed a bachelor’s degree in organizational management at the University of LaVerne. After graduating from school, his confidence soared to a point where he felt he was in a position of great demand by potential employers.…

    • 980 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Decision Making

    • 1294 Words
    • 6 Pages

    This case study deals with leadership, decision making, and effective communication. Also, how important it is for a President and the staff to work together in a team to solve a problem. Not every decision is the correct resolution, but there are better decisions made when there is a group effort. This discussion will be completed through an analysis of the case study on decision making based on Mission and Vision of an Organization. This discussion will determine the best decision making method, the final decision by the President, and how the decision will be communicated to the staff and the public.…

    • 1294 Words
    • 6 Pages
    Better Essays
  • Satisfactory Essays

    Another problem within Volkswagen of America was the excess decision-making unit in the funding process. There were Executive Leadership Team (ELT), IT steering committee (ITSC), Program Management Office (PMO) and the Digital Business Council (DBC) that had to work together in the new funding process. Even though, each divisions were delegated the difference tasks, an intervention across the section might occur. Especially, ITSC and PMO that handled a very close assignment might cause a conflict within the organization.…

    • 308 Words
    • 2 Pages
    Satisfactory Essays