Kennosha Allen
HUM/111
Ms. Black
University Of Phoenix
6/18/13
Problem-Solving Process, Part II My problem is with people stealing things from me, things that I worked hard to get and that I have to work even harder to replace. My issue is with one of my best friends and her flamboyant bragging on all the materialistic things that she have and how she thinks that she is above all the rest. It kind of makes it hard being her friends but I love the real person she is deep down inside. “A problem is a situation that we regard as unacceptable; an issue is a matter about which intelligent, informed people disagree to some extent.” Ruggiero, (2012). Investigating the problem and the issue here is a task in itself because one thing I feel strongly about, which is my problem, and the other, my issue, I can find deal with. The first step I would take to solve the problem/issue is to follow first, the three steps in refining. Step 1, working out the details. I would ask myself what it is I need to do to come up with the best solution, usually with the questions, is? Does? Or Should? The next step: Finding Imperfections and Complications: “After you have worked out the details of your solution, your next step is to “examine those details for imperfections.” Ruggiero, (2012). The final step is to make improvements, in this case of my problem I would have to come up with ways that my things will not be taken, like putting a lock on my room door, or even consider moving into my own place with no roommates. When it comes to my issues the steps I would follows is Finding What Actions to take to solve my issue. It is important to me that I go about
References: Ruggiero, V. R. (2012). The art of thinking: A guide to critical and creative thought (10th ed.). New York, NY: Pearson Longman.