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Critical Analysis of Vodafone Customer Satisfaction Survey

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Critical Analysis of Vodafone Customer Satisfaction Survey
ON
(CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY)
[pic]
Prepared and Presented to:

Under The Guidance Of :
Company’s Guide:- Faculty Guide:-
Rahul Srivastava Swati Priya
(Sr. Sales Manager)
(Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University,
Session-2009-2011)
Submitted By :-
BIPIN SINGH
Roll No. 0914170013
(MBA III Sem.)
[pic]
Sagar Institute Of Technology & Management Barabanki .
(2009-2011)

PREFACE
The business of cellular operator is related to the protection of economic value of assets. The assets would have been created through the efforts of the owner, in the expectation that, either through the income generated there from the some other output, some of his needs would be met. If assets get lost earlier, being destroyed or made non-functional, through an accident or other unfortunate event, the owner and those deriving benefits there from suffer. Insurance is a mechanism that helps to reduce such adverse consequences.
Insurance plays a major role in different perspective. For economic development investments are necessary. Investments are made out of savings. A life insurance company is a major investment for the mobilization of saving of people, particularly from the middle and lower income groups. These savings are channeled in to the investments for economic growth. In order to amenable to statistical predictions, insurance risks must be handled on a large scale.

All organization face change in their environment with resultant change in their markets and in the ability to satisfy their markets. Each organization is faced with new marketing problems and opportunities in their existing and potential market. Marketing decision makers cope with these challenges in a variety ways.

ACKNOWLEDGEMENT

This is to express my heartiest



Bibliography: Internet & Mobile Association of India The internet & mobile association of India (IAMAI) is a not-for-profit industry body registered under the SOCIETIES ACT, 1896

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