Critical Thinking Case Study
University of Phoenix Online
Critical Thinking and Computer Logic CSS 330
May 28, 2006 Executive Summary
Faith Community Hospital is currently at risk of legal action for not complying with state and federal healthcare provider mandates. At the same time the hospital is also suffering financial problems that will severely impact operational capability if left unchecked. The following issues are at the forefront of the problems:
1. Staff personnel are providing and not providing services based upon their religious beliefs.
2. Doctors are interpreting the Hippocratic oath as they see fit.
3. Insurance premiums and associated costs have increased from $217 to $240 per patient per day.
4. The hospital has seen a 7% decrease in patient population
The following proposed solutions would greatly reduce our exposure to liability and increase our revenue:
1. Mandatory semi-annual legal and ethical training for all staff members.
2. Revision of all documentation related to patient rights and waivers by the legal department.
3. Streamline our insurance reimbursement system.
4. Increased advertising budget.
The following report details each one of these problems and others and takes a more in-depth look at the possible solutions to each one of the critical issues.
Critical Thinking Case Study
Faith Community Hospital 's mission statement is as follows: "With the foundation and commitment of our spiritual heritage and values, our mission is to promote the heath and well-being of the people in the communities we serve through a comprehensive continuum of services provided in collaboration with the partners who share the same vision and values." The problem is that Faith Community Hospital staff members are not living by this mission statement. The hospital is currently facing many serious problems and unless immediate action is taken it is almost certain that the hospital will
References: University of Phoenix. (2004). Let It Pour: My First Assignment as Executive Assistant. Apollo Group: United States.