“Critically examine the arguments for and against deliberately trying to change organizations”
Introduction
Before we begin to explore whether it is a worthwhile exercise to seek to change an organisation through a planned approach we must first begin with a definition of our terms. What might we mean by “deliberate”, “change” and an “organisation” To do so will help us explore under what circumstances planned change may be worthwhile or even possible.
Huczynski & Buchanan (1991) define organizations as “social arrangements for the controlled performance of collective goals”. This definition fits well those who would propose a deliberate change approach as it suggests an element of control of the organisation is possible. It also pictures the organisation as a separate entity whose goal is to control and that there is agreement by the members on what these goals should be. The fits with the roots of Organisational Development that the performance of the organisation can be enhanced by exerting control in some way over the structures, processes and individuals that make up the organisation.
Some would take issue however with the concept of the organisation as a seperate entity: Morgan (1986) “organizations are complex and paradoxical phenomena that can be understood in different ways” thus change of the organisation is a much more complex issue. In Morgans view, the idea that we can identify the elements that make up the organisation, in the same way that you might dismantle a machine, does not allow for the complexity that exists.
As our view of the organisation affects our perspective our definition of the type of change we are examining will also affect the scope of our investigation. Schein (1969) defines change as “the initiation of new patterns of action, belief and attitudes among substantial segments of the population”. Change is something that is started by someone (a change agent), but does not necessarily need to involve
References: Armenakis, A.A. and Bedeian A.G. (1999) Organizational Change: a Review of Theory and research in the 1990s. Journal of Management 25 (3) 293-315. Bandura, A. 1986 Social Foundations of thought and Action: a social cognitive theory. Bowman, C. (1999) Action Led strategy and managerial self-confidence. Journal of Managerial Psychology 7/8 555-568. Buchanan, D. and Badham, R (1999) Politics and organizational change: the lived experience. Human Relations 52 (5) 609-629. Burnes, B. 2000 Managing change: a strategic approach to organisational dynamics. Collins, D. (1998) Organizational Change: Sociological Perspectives. Doolin, B. (2003) Narratives of Change: Discourse, Technology and Organization Organization 10 (4). Ford, J.D. and Ford, L.W. (1995) The role of conversations in producing intentional change in organizations. 20 (3) 541-570. Francis. H and Sinclair. J. (2003) A processual analysis of HRM-based change. Organization 10 (4) 685-700. Gersick, C.J.G. (1991) Revolutionary change theories: a multilevel exploration of the punctuated equilibrium paradigm. Academy of Management Review 16 (1) 10-36. Gravenhorst, K.M.B. Werkman, R.A. & Boonstra. J.J. (2003) The change capacity of Organisations: general assessment and Five Configurations. Applied Psychology 52 (1) 83-105. Greenwood, R. and Hinings, C.R.(1996) Understanding radical Organizational Change: Bringing together the old and new institutionalism. Academy of Management Review 21 (4) 1022-1054. Hardy, C.(1996) Understanding Power: bringing about strategic change. British Journal of Management 7 (special issue):S3-S16. Pettigrew et al (2001) Studying Organizational Change and development: Challenges for future research. Academy of Management Journal 44 (4) 697-713 Quinn, J.B Rajagopalan, N. and Spreitzer, G.M. 1996 Toward a theory of strategic change: a multi-lens perspective and integrative framework. Academy of Management Review 22 (1) 48-79. Sturdy, A. and Grey , C. (2003) Beneath and Beyond organizational change management: exploring alternatives 10 (4) 651-662. Tsoukas, H. (1998) Chaos, complexity and organization theory Organization 5 (3) 291-313. Van de Van A.H. and Poole, M.S. (1995). Explaining development and change in Organizations. Academy of Management Review 20 (3): 510-540. Weick, K.E. and Quinn, R.E. (1999) Organizational change and development. Annual Review of Psychology 50: 361-386. Weick K.E. (2000) Emergent Change as a universal in organizations in “Breaking the code of Change”.