Preview

The roles of managers and individuals

Good Essays
Open Document
Open Document
866 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
The roles of managers and individuals
Roles of Managers and Individuals Paper
Roles of Managers and Individuals Paper
Managing the change process in an organization can be difficult for all individuals’ involved included management as well as the employees. A manager’s role during the process is to be positive, honest, and supportive by providing as much information as possible to the employees involved in the change. Most importantly the manager should lead by example and the employees will follow. An individual’s role during the change process is to keep an open mind and embrace change and look at it an opportunity not instead of a negative threat.
Various Roles of Managers and Individuals
The role of a manager during the change process is to (1) lead by example, (2) treat your employees with respect, (3) provide honest answers to their questions, (4) pay attention to how people are reacting to the change, and be prepared to react and reassure the employee of any uncertainties. An individual’s role in the change process is to keep an open mind, do not resist the change, but it embrace change and do not fear the unknown or be afraid that you may not have a job when the process is complete.
Two Types of Change Agents
Outside agents usually are outsourced, they are individuals who do not work for the company and brought in to assist with the change process as an objective opinion. However, these individuals do not have the knowledge of the company and their values and how the employees may perceive the company as it is today. An outside agent will leave once the change process is complete, therefore they have no personal stake in whether the process is successful or if the employees are happy and satisfied.
An internal agent is an individual that currently works for the organization and they have a personal stake in the outcome of the change process. An internal agent is aware of the current values and beliefs of the company and they are more sensitive to the employee’s



References: MindTools. (n.d.). Retrieved from http:///www.mindtools.com/pages/article Palmer, Ian. Dunford, R., & Akin, G. (2006). Managing Organizational Change. Retrieved from The University of Phoenix eBook Collection

You May Also Find These Documents Helpful

  • Best Essays

    Hrm 587 Final Project

    • 6455 Words
    • 26 Pages

    Change management has become one of the major components which helps in managing the work, strategy, organization, people and culture of the organization. Change is important so as to keep an organization more competitive to face the changing demographics and…

    • 6455 Words
    • 26 Pages
    Best Essays
  • Good Essays

    In order to manage change a manager needs to understand innovation and change in an organisation…

    • 2254 Words
    • 12 Pages
    Good Essays
  • Better Essays

    When implementing change within a department, there are specific responsibilities that a manager must uphold. First and foremost, it is important for the manager to inform the employees of what is going on and most importantly as soon as possible. When employees sense that there may be a change, it often causes panic. When the employees aren’t sure of what exactly is going on, it allows their minds to run wild with all the possibilities and often times they are negative. Therefore, it is important they are given all the necessary information up front before they have time to assume what is going to happen (Scott, 2014). Once all the relevant information has been relayed and the employees understand all the changes that are going to take place, the manager then needs to switch into support mode. They need to be able to support their entire team through the process that is about to unfold. For example, this is important if the change will bring a heavier workload. The manager will need to provide support to the team so that they will adjust to the change as seamlessly as possible. Lastly, overall good management techniques are important when a change is being…

    • 1229 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Implementing change in an organization is complicated. It is important that a manager understands their role and responsibilities for which could very well be the success or failure of an organization. A manager should know how to handle staff resistance, and the areas that require change. There are processes that help management with assisting their staff members with adjusting to change and concentrate on the areas of importance. This process includes planning, assessment, implementation, and evaluation. The difference between a failed organization and a successful manager is when the manager has the ability to implement change with little disruption to their staff members.…

    • 1164 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    mgt 426 wk2

    • 616 Words
    • 2 Pages

    When it comes to the word change in an organization change can be one of the most difficult things to successfully accomplish. Change management is a process that an organization to make change for the future. When it comes to change management it gives effective strategies to enable the change agents to be able to achieve the vision or goals that are set in place. Looking at my company there is always change when it comes to healthcare. As a whole there are two kinds of change agents that make a difference within the company. When implementing change you have critical steps that are required. The first is to identify the roles that will be played during the process. Second, is to identify what roles are involved in the process and who will be handling those roles. Last, making sure that throughout the process it is being monitored and roles are changing during process. Two different change agents, one is resistance to change and the second has rituals of transition. Change agents that resistance is an ongoing problem which affects the individual and the organization. When vision is set to take place within our company the head delegates who and how the vision will be worked. When an employee is use to how things are already done and has a routine set within themselves it is hard to change them especially if they do not want to or afraid to. This causes for employee to have bad performance because they are not following the organizations instructions. This also hurts the organization because the goal or vision is not being accomplished. When it comes to rituals of transitions this type of change involves…

    • 616 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Change is inevitable in a society for all types of businesses. Various changes need to occur within an organization due to the economy, mergers, customer’s preferences, technology, and globalization. To eliminate the resistance of change leaders should be aware of why managers and employees shun from it. Leaders should also become experts regarding methods to help employees adapt during the change process because of the positive and negative outcomes that can occur. In doing so, the process can become a successful experience.…

    • 1109 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    U010A1 Final Paper

    • 3116 Words
    • 13 Pages

    Change management entails thoughtful planning, sensitive implementation and involvement of the people affected by the change. Since managing change in organizations requires adhering to personal as well as the organizational needs of the people involved in the change, it should be holistic, achievable and measurable. Utilizing these principles of change will require reevaluating how we propose change management strategies as it relates to business decisions and processes. If you force change on people, problems will arise and resistance to change processes will build (businessballs.com).…

    • 3116 Words
    • 13 Pages
    Powerful Essays
  • Better Essays

    In conclusion, A manager’s role is to aid the organization towards accomplishing goals. The manager must inform the employees of changes, support the team, and manage effectively. It is important to take the proper steps when dealing with retaliators. The continuous four steps to change are assessment, planning, Implementation, and evaluation. In order to succeed, all parties must be motivated towards reaching the…

    • 1260 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Change Proposal Report

    • 1409 Words
    • 4 Pages

    References: Leban, B., & Stone, R. (2008). Managing organizational change (2nd ed.). Hoboken, NJ: John Wiley & Sons.…

    • 1409 Words
    • 4 Pages
    Better Essays
  • Good Essays

    week 4

    • 720 Words
    • 3 Pages

    Managers and lower level employees have different objectives and responsibilities within an organization. Ultimately managers and employees work towards a similar general goal of completing tasks to generate more revenue for a business. Having a successful business relies on more than managers and employees oiling the wheel of change. A fruitful business also depends on two change agents; human and non- human change agents. When combating change it can be difficult for managers to overcome confrontation and find supportive avenues to unexpected problems. However, by understanding, factoring, implementing and utilizing the change management process will help ensure the success of any business when change is in demand (Akin, Dunford, & Palmer, 2006).…

    • 720 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Managers should not sell the change to their employees as a way of accelerating agreement and implementation. Employees need to understand the change and managers should manage the change in a way that employees can cope effectively with it. Managers need to make sure that all the employees that are affected by the new change agree with it or at least they understand the need for change. Employees should have a chance to decide how they will manage and be involved in the implementation and planning of the change. It is important for the managers to have face to face communications to handle sensitive aspects of the organizational change management. It is hard to convey employees through emails and written notices. Employees are not responsible to manage the organizational change. Employees are only responsible to do their best with the new change and it varies for each employees. Organizations executives and managers are responsible to make sure that the change implementation is successful. Managers are responsible to enable and facilitate the change.…

    • 1102 Words
    • 5 Pages
    Better Essays
  • Better Essays

    Implementing Change Paper

    • 1237 Words
    • 5 Pages

    Managers have to bring changes into a company because some of the old ways of doing order or working with employees need to change. The manager responsibility is to make sure the changes which the company is implementing are done at a right pace and all the employees know the reason for the change. Some people at an organization are use to one way and not want to settle for anything they are not use to. It is up to the manager to change the minds of the individuals who do not want to make the change. The manager has to show the older way of the company is in need of change and if they do not change, it will make the organization lose clients and the work they use to do is much slower than everyone else who are doing the same work.…

    • 1237 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Agency: Contract and Agent

    • 6671 Words
    • 27 Pages

    Agency is a three sided (i.e. "triangular") relationship between the principal, the agent and the third party. The internal aspect of agency is the relationship between the principal and the agent; the external aspect is the relationship between the principal and the third party.…

    • 6671 Words
    • 27 Pages
    Good Essays
  • Satisfactory Essays

    2. An agent is a person who acts on in lieu of, and for a principal. They typically conduct business transactions in a similar manner in which the principal would, but allows for many more transactions to be made rather than if the principal where conducting them on their own. The agent however, is usually not given as much authority as the principal would…

    • 320 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Part (B) critically appraise the implementation of the change process including resistance to change and practical management aspects.…

    • 449 Words
    • 2 Pages
    Satisfactory Essays