Preview

Cross Cultural Business Etiquette

Powerful Essays
Open Document
Open Document
5010 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Cross Cultural Business Etiquette
Introduction Knowledge of cross-cultural business etiquette practices is a very important thing for multinational companies and other companies that operate in, and do business with, other countries to have. It is important to appreciate and respect the cultural diversity that comes hand-in-hand with global business operations. By working with other countries within their codes of business manners and etiquette, it will be easier to avoid causing unintended offense. It also helps to keep lines of communication open and make sure operations run smoothly. Displaying proper etiquette is vital, as a single mistake or impropriety can cost you money and new business relationships (French Business Etiquette, 2011). These skills should be required knowledge for all global business executives, managers, and employees. By definition, etiquette is the conventional requirements as to social behavior. They are properties of conduct as established in any class or community or for any reason. Specifically, business etiquette is the code of ethical behavior regarding professional practice or action among the members of a profession in their dealings with each other. Etiquette is synonymous with words like manners, politeness, civility, and protocol (Etiquette). Even though we interact with different countries more than ever due to globalization, there are still major differences between countries. When business deal in, or with, multiple countries, not only do they have to follow the rules of etiquette for that particular profession but they also have to adapt to the different social codes of etiquette for those different countries. The following portion of the paper will present various codes of business etiquette for four countries: France, Germany, Sweden, and Great Britain. For those people interested in working with businesses internationally, these rules and guidelines can help ease some of the difficulties in working, and communicating, with those from


Bibliography: Fawcett, K. (2010). How business manners differ in france. Retrieved from http://www. (1)Workman, D. (2008, February 8). US cultural trade in france. Retrieved from http://www.suite101.com/content/us-cultural-trade-in-france-a44032 etiquette/germany-country-profile.html Germany: first name or title? (2007) Germany: gift giving. (2007). Retrieved from http://www.executiveplanet. Malinak, C. Intercultural communication (2009). Doing Business in Sweden. Retrieved from http://www.communicaid.com/access/pdf/library/culture/doing-business- Sweden. (2011). Retrieved from http://www.ediplomat.com/np/cultural_ etiquette/ce_se.htm

You May Also Find These Documents Helpful

  • Better Essays

    Chapter 1

    • 1013 Words
    • 5 Pages

    Etiquette is the standards of behavior consider being good manners among members of a profession as they functions as individuals in society.…

    • 1013 Words
    • 5 Pages
    Better Essays
  • Good Essays

    D2 Unit 2 Computer systems

    • 3188 Words
    • 13 Pages

    Cultural differences are present wherever you travel to, you will come across cultural differences, and these can vary quite a bit, such as the language people use e.g. English people say "Chips" compared to Americans who say "Fries”. A businessman may find himself in the middle of cultural differences quite often and thus, will have to devise methods as to how to make sure no one is offended or that he is fully understood. Certain methods he would use to overcome such issues are greeting people on a last name basis. Also refraining on using most signed gestures, as they can vary in meaning quite greatly, for example, the English gesture to say something is ok (Generally a circle made with the thumb and index finger) is the equivalent of a swear in Greece. Most of the time a little bit of research about the culture you will interact with can prevent such mishaps.…

    • 3188 Words
    • 13 Pages
    Good Essays
  • Better Essays

    As companies expand into new markets and globalization becomes more and more a part of world economics, cultural dilemmas are sure to surface. Different cultures have developed different sets of values, laws, regulations, attitudes, and ethics. Communication styles, ways of conducting business, and etiquette can vary drastically from culture to culture. Something as simple as a common hand gesture can have a completely opposite meaning from on nation to another. Due to these cultural differences, organizations must be very careful when expanding their enterprise into new countries.…

    • 1245 Words
    • 5 Pages
    Better Essays
  • Best Essays

    Priest, Matt. (2012). France Business Etiquette, Culture, & Manners. International Business Center. Retrieved March 6, 2012, from…

    • 4607 Words
    • 19 Pages
    Best Essays
  • Powerful Essays

    All the above social attitudes and a lot more, are part of culture and appear to be very important in a world-wide business network. Companies can benefit in a great extend from understanding the nature and dimensions of a specific culture and how these affect the daily work and organizational processes. Culture awareness enables the development of advanced company policies and practices, in order to deal effectively and efficiently in an abroad business environment. In many cases the lack of cultural awareness has cost businesses great money and expanding opportunities. The exact knowledge, of how the principles of intercultural communication impact on business, has the potentiality to give an incontrovertible advantage in companies in future.…

    • 1428 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Global Business Cultural

    • 8828 Words
    • 36 Pages

    Roberts, K and Taylor, S. (2012). United States American business etiquette, culture and manners. Retrieved from http://www.cyborlink.com/besite/us.htm…

    • 8828 Words
    • 36 Pages
    Good Essays
  • Good Essays

    Etiquette is the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life.…

    • 1534 Words
    • 4 Pages
    Good Essays
  • Better Essays

    South Africa is a unique country at the southern tip of Africa, with its incredible diversity. According to Kwint Essential, South Africa is considered to be the most multicultural countries in the world, with many different ethnic groups making up the population. When one think of South Africa, African American race comes to mind. While doing research on this country, one can learn that colonialism and immigration have brought white Europeans, Indo-Malays, Indians, as well as Chinese and many others. Business etiquette is differently worldwide, which mainly prints out the behavior that allows us to communicate in the business world and interact with others in an elegant manner.…

    • 1241 Words
    • 5 Pages
    Better Essays
  • Better Essays

    Within business etiquette, there lie many know how’s, why’s and what for’s. Business etiquette consists of mannerisms and ways of doing business appropriately. Without a standard of etiquette which is acceptable by all cultures and all peoples, business etiquette would become chaotic. Every group, language, and person would define their own ways, which if you are not happy with, too bad. Of course,etiquette varies slightly from one country and culture to another, but these variations are minor and if studied at a slightest bit would be easy to remember for future references. If asked, “What is business etiquette?” Most people would respond with something like this, “how to eat right, how to sit right, how to talk right, and how to dress right.” This is correct to a certain extent but business etiquette requires a little more performance from an individual practicing it. If one truly wants to understand why and how etiquette is conducted, they must simply take a little more…

    • 3495 Words
    • 14 Pages
    Better Essays
  • Powerful Essays

    Managers and leaders of companies conducting business internationally face many ethical and moral issues. When companies conduct business with other nations many dilemmas may occur because of ignorance of the other nation’s customs and beliefs. Understanding the customs and beliefs of countries will improve the relationship between the individuals and teams conducting business. The best way to ensure improved success is to have the most experienced team members conducting the business with the other nation’s most experienced personnel. This ensures the business relationship will flow smoothly and will be more productive without insulting each nation. Managers must rely on the strengths of their company and know what the best method to conduct business is and how to obtain the most out of the work performed. All companies that conduct international business make every effort to minimize ethical and moral issues.…

    • 1504 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    As we study cultures we can determine the differences between countless etiquettes and mannerisms across the world. Looking at two separate countries, we can compare what is considered acceptable and unacceptable. Because we live in the Unites States, it is easy to know what we, as Americans, should do and not do in a business meeting. If American businessmen, especially ones who are uninformed, meet with Japanese businessmen, the possibility of embarrassing or offending the Japanese culture is likely when conducting business at an absolute or selfish angle. The Japanese culture maintains a business that is great on group effort and loyalty. With these certain characteristics, the Japanese take on many roles to support their ways of humility. This is why we can see the Japanese businessmen intentionally avoiding eye-contact with other businessmen during a meeting to preserve modesty.…

    • 1300 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    3) I am also really interested in learning more about business etiquette in different regions. I was very impressed with the different ways that different countries used the hand shake. I was also intrigued with the fact that women are allowed in business but in some countries they have to still be ‘under’ men.…

    • 497 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    European Negotiations

    • 2389 Words
    • 8 Pages

    Kenna, P. and Lacy, S. (1994). Business France: A practical guide to understanding French business culture. Lincolnwood, IL: NTC Publishing Group.…

    • 2389 Words
    • 8 Pages
    Best Essays
  • Best Essays

    The Effects of cultural differences in International Business; through the analysis manners and customs of a country: Chile.…

    • 2868 Words
    • 12 Pages
    Best Essays
  • Satisfactory Essays

    French business behaviour emphasizes courtesy and a degree of formality Creating a wide network of close personal business alliances is very important An apology for not knowing their language may aid in developing a relationship The way a French person communicates is often based by their social status, education level, and which part of the country they were raised In business, the French often appear extremely direct because they are not afraid of asking probing questions…

    • 752 Words
    • 4 Pages
    Satisfactory Essays