Cross Cultural Competency Model

This week, I studied 3 leadership principles. The most important concepts within these principles to me were: Socio-behavioral tendencies (SBTs) and the Cross Cultural Competence (3C) model. Understanding these concepts and applying them appropriately will make me a better leader for my subordinates, and develop them into better leaders as well. In my opinion, the Socio-behavioral tendencies concept should be a prime focal point for everyone. This concept is so important to focus on because diversity plays a huge part in why our country is so great. Although there are some advantages to each behavior, SBTs can have a negative effect on diversity. SBTs consist of 7 behaviors: Assumptions (to make a claim that is not supported by fact),
stereotypes (fixed generalization about all members of a particular group), social biases (pre-existing beliefs and interests), perceptions (the way one interprets a situation), perspectives (how we mentally view a situation), collusion (silence, denial, or active participation in one of the other behaviors), and prejudices (opinions of people or groups of people based on personal beliefs). If not kept to a minimum, these behaviors can lead to discrimination in the workplace. I work with a fairly diverse group of individuals, so understanding the advantages and disadvantages of these behaviors is vital. As stated in my Course 15 material: “prejudice, when acted upon, usually results in discrimination by prohibiting individuals or groups from participating in an activity.” I don’t believe that we have that problem in my unit, but I understand that discrimination can occur at such a modest level that it can be unapparent to the untrained person. Armed with this knowledge, I can return to my unit and ensure that my subordinates are being offered a safe work environment free from discrimination. With so much diversity in my workplace, I must also be open to learning about other cultures.
Because of this, the 3C model is the next most important concept from this module. The 3C model consists of: Culture general conceptual knowledge, cross-culture skills, positive attitudes, and application. Culture general conceptual knowledge establishes what culture is, and how it works. Understanding this portion of the 3C model will assist me with connecting with my subordinates on a personal level. Ultimately, I will develop an improved working relationship with personnel in my shop. Cross-culture skills translates to executing effective communication to avoid misunderstandings, negotiating to overcome differences, and being able to relate with individuals to work effectively. Maintaining a positive attitude is one of the most important things I can do at work each day. If I can do that, my subordinates will follow my example, and we will all be better leaders and followers as a result. All of these skills, however, would be useless without having the ability to apply them to various cultural scenarios. Now that I know how the 3C model works, and how my subordinates will fit into the process, I anticipate a more better working relationship with each of
them. Diversity and cross-cultural awareness often work hand-in-hand without anyone realizing to what degree. After studying these concepts this week, I whole-heartedly believe that applying them properly will make me the leader that my subordinates deserve, develop them into better leaders, and create a working environment that rivals that of Unicorn Land.