It is extremely important for American managers to have cross-cultural training,this is because there are many different nationalities working together,and cultural diversity is commonplace especially on ships.Therefore,if they want to communicate effectively with employees and establish a harmonious work environment,managers need to know how to communicate with different employees who are from different places,and managers need to have the cultural sensitivity and cultural knowledge.For example,high-context cultures are those that use more nonverbal communication than verbal communication,like India,Chia those Asian countries are examples.American managers want to deliver the messages to them, they need to notice …show more content…
Encourage Indian crew to communicate
As many Asian countries,India people are afraid to loose face,they do not want to lose face in front of other people.Therefore,American managers have to know the concept of ‘save face’ and how is that important for Indian members,because for Americans they do not care about the ‘face’ problem.The best course of action for American manager is do not make Indian members feel humiliated or lose face by pose a disagreement in front of other people.Encourage and make them comfortable to say no upfront instead of later.
Here are some tactics for Indian crew members
Organize cross-cultural