Cultural Competence Essay

Culturally competent is all about the value of diversity, respect for individuals differences regardless of one’s own race, beliefs, and cultural background. In this multicultural world, becoming a culturally competent in pharmacy or healthcare is an essential and challenging prerequisite. Canada is quickly developing into a multicultural country, making it easy for more people to be exposed to different culture. “Demographic change have been transforming Canada into microcosm of the global village. Canada has the second highest proportion of foreign born citizens and the highest immigration rate in the world” (Adams, 2007b).
Culture competence is very important in pharmacies and health care because, being able to communicate with everyone
Communication is critical aspect of service. It can break down barriers, improve service, and support health outcomes for patients. To maximize the quality care, it is important to recognize differences and not stereotype. Because, someone of the same ethnicity can have very different beliefs and practices. It is important to use verbal and non-verbal communication to understand the cultural impact on communication. Making eye contact, greeting, gesture, and patience. If an international or elderly patient is unable to speak English, use an interpreter or it may be useful to learn simple phrases in their languages. Learning about the culture or how to say a typical greeting shows interest in improving communication and learning about the patients. Even when the phrase is not properly said, most patients appreciate the effort as a genuine interest in their culture. Speak in short units of speech also, make sure the posters or information the patient needs to know is translated in different languages. If the healthcare doesn't have some kind of strategy, patients are less likely to ask questions, and they may not understand their conditions or be able to follow their treatment plan, possibly resulting in a lower quality of care even medical