1.1The Decision maker at senior management is a fundamental part of the past, present and future success of an organization. To maximise their potential and ensure the company can not only keep up with the dynamic Business world but also develop its success, Senior Managers must gather all information possible, use all resources and tools available and execute major strategic decisions with preciseness and confidence of knowledge.
1.2Bounded Rationality causes many problems in the decision making process such as ignorance of certain vital facts, lack of clarity on issues and missed opportunities in fields such as innovation and growth. 1.3Cognitive simplification also holds back decision makers from excelling in difficult situations due to past experiences and information obtained in the past, causing them to shut out promising situations for future prosperity in decision making.
1.4 Systems implementation can be a difficult process, but, with the right attitude, good communication skills and the involvement of all levels of staff, will, prove to be unproblematic and enable users to adapt to the change of systems quickly. It will also enhance staff morale and productivity with their involvement.
2.Introduction
The nature of decision making at senior level management can be vital to an organisations success and despite the effects of old fashioned ways of thinking and resolution, modern day systems when implemented properly can play a very positive role in the future success of an organization.
3. The Nature of Decision Making at Senior Level Management
3.1The Changing Nature of Decision Making
The IT developments of the nineties brought with them many new decisions and difficulties for senior management, some of which were quite new. This knowledge gap led to many unanticipated consequences of change, and these could easily become risks. Ulrich Beck (1992), the German sociologist, told us that we were now living in a risk society. A