Dell’s USP is the ability for consumers to select and customise their computer. Customers can purchase custom-built products and services. A pre-built machine may contain features the customers will not use or not include features important for a specific customer need. Customers whether online, via phone or in a retail outlet can select the features they require.…
Dell’s Unique Selling Point (USP) is the facility that allow consumers to select and customise their computer. Customers…
Dell’s unique selling point facilitating the customers to be able to select and customise their computer systems. They can change or upgrade components to suit the customer’s needs which is a major advantage over retailers that are offering a stock standard prebuilt computer system.…
a. Dell computers cover needs pertaining to strategy and deployment, IT and business consulting, managed services and all around expert advice and world-class support. Dell products can be used within organizations to use business processes efficiently, and assist with technology infrastructure and applications services to pinpoint growth opportunities that essentially reduce costs.…
In addition to beefing up its retailing strategy, Dell also is a pioneer in the use of social media for marketing and makes a significant profit from posts on Facebook and Twitter. In addition, Dell continues to use its tried direct distribution strategy at the very core of its business.…
The direct supply chain model that Dell has been using for many years to sell customized PC’s to customers via the internet has been very successful. Dell designed and structured the supply chain to provide customized computers in a quick manner and with a reasonable price. Customers can visit the Dell website and configure the PC they desired and see the cost options they selected. Once the order was finalized, Dell would then start the building of that customized computer to meet the customer’s selection and ship the finished product directly from the manufacturing facility to the customer. The customer expectation was they would get the designed computer they selected at the price point and Dell would ship the custom configured computer within days to their desired location.…
The Dell Corporation has plenty of the experience in both the local community and local markets as well as the international market place. Selling directly to the public has had its benefits. One of those benefits is the direct link to the internet for the purpose of marketing Dell computers to the general public, as well as selling, promoting, and making good strategic decisions. The Dell corporation is just but one of the many corporations which have been able to make the exclusive direct sales to the customer a valued expertise in promoting a international corporation.…
Dell skips the distribution and retail steps typical of a manufacturing company's supply chain operations. The company sold its computers through catalogs and phone orders since its incorporation (Chase et al, 2005). With the emergence of the internet and ecommerce, in 1996 Dell began selling computers through its website.…
On-line and telephone sales and support can also be attributed to Dell's superb direct model. Through on-line custom system sales the customer can configure a system with assistance. By using this method Dell has managed to help keep internal costs low, increase value to the customer and provide increased returns to their shareholders.…
In 1984, a freshman named Michael Dell, with the concept of direct marketing and a thousand dollars, founded the Dell Computer Corporation. From then, Dell has proven to be the global computer industry's fastest-growing company over the past decade. Dell’s success was primarily attributed to three key factors, the direct sale model, the built-to-order system and the just in time system. However, in 2006, Dell confronted severe underperformance and dropped sales, a sequence of reactions took place then.…
The Dell computer Corporation uses many different promotional methods to market their computer products to the appropriate target markets. Dell advertises heavily on television, on the Internet, in print such as magazines and newspapers, as well as, uses direct mail ad campaigns. All of these promotional vehicles have been designed to give Dell the competitive edge that they need to be the number one computer seller in the world.…
Describe the “Direct Business Model” The direct model has become the backbone of our company and the greatest tool in its growth. – Michael Dell. Dell 's direct business model bypasses the dealer in the supply chain and sells computers directly to customers, building each to order. Dell does not manufacture the computer components; they merely assemble computers based on components that are available in the market. The focus is solely on the customer. There are ten key elements in dell’s strategy that has made has successful today: Go Direct – by eliminating the dealer in the supply chain and selling computers directly to customers, eventually letting them customize the laptop they want. Provide the Best Value – You have to just say Michael Dell has done a hell of a job. No one has pulled the levers of cost, quality and service better than Dell. – Jack Welch, former CEO of GE. Focus Fanatically on customers – The do it the customers way mantra has created for Dell the tightest – and the most envied – relationship with buyers in the PC business. – Business Week, 1988. Celebrate Standardization – Dell has thrived as downward-spiraling prices and commodification washed over the company’s customers and bashing its competitors. – Fortune Magazine. Have Zero Tolerance for Inventory – The longer you keep inventory, the faster it deteriorates – you can literally see the stuff rot. Because of their short product life cycles, computer components depreciate anywhere from a half to a full point a week. Cutting inventory is not just a nice thing to do. It’s a financial imperative. – Kevin Rollins, former President and CEO of Dell. Always adapt, always execute – Dell is an execution…
“Dell designs, develops, manufactures, markets, sells, and supports a wide range of products that are customized to customer requirements. These include enterprise systems, client systems, printing and imaging systems, software and peripherals.”…
Dell is a company leader in delivering the latest technology in computer systems to customers, and a broad range of products that enhance the service. The main concept is to sell directly to customers without intermediaries to better understand their needs and provide personalize assistance to take customers to the next level of service. (1)…
First, let’s talk about Dell and its main line of business. This company is one of the leading computer technology manufacturers in the world. Dell’s original claim to fame was through their custom-built computers that were specifically geared towards the end user. Dell has expanded their product line to include servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers .…