Describe The Similarities And Differences Between Reps And 2wentys

Thomsons 18-30s reps and 2wentys reps both do the same job, however there are many similarities and differences.
Within both of these tour operators the reps have the responsibility to treat every customer as if they are their number 1 priority. As a rep, the guests have to have someone reliable and available all the time to provide them with information and deal with any issues. This requires someone with an outgoing, enthusiastic personality to give the guests a sense of reassurance. This goes alongside both reps following strict health and safety regulations, in order to keep all guests safe. As club reps will be out with guests and will be drinking alcohol, however you are ordered to still be in control of your guests safety, and ensure they have a good night.
The first difference between these two companies is how many days of rest the reps receive. As a rep for 2wentys, you work for 6 days a week and are allocated one day a week for yourself. However as a club 18-30 rep you have to work 7 days a week. One day a week you are allowed to have a more relaxed day where you won't be given as many duties however you still have to be available to help guests and deal with complaints.
Similarly with both tour operators, as a rep you have to have extremely strong
As a 2wentys applicant you are required to have a GCSE or equivalent in maths and basic computer skills. However as an applicant for 18-30s you need no specific qualifications or previous training. Similarly with both companies, they give their reps no prior training instead they wait until they have arrived at resort. They both do this by letting the reps complete group activities, to not only gain friends but also get an idea of their surroundings. After doing this both companies give the reps full training in the jobs activities and health and