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Develop an International Marketing Plan for the Expansion of Marks a
TITLE: DEVELOP AN INTERNATIONAL MARKETING PLAN FOR THE EXPANSION OF MARKS AND SPENCER INTO AUSTRIA

Contents

➢ Executive Summary . . . . . 3

➢ Situational Analysis . . . . . 4 o Entering Austria . . . . . 4 o Key Customer Groups . . . . . 4 o Positioning . . . . . 5

➢ Marketing Objectives . . . . . 7

➢ Strategy . . . . . 8 o Competitive Strategy . . . . . 8 o Strategic Position . . . . . 9 o Cultural Positioning . . . . . 10 o Entry Mode . . . . . 10

➢ Marketing Mix . . . . . 13 o Price . . . . . 13 o Product . . . . . 13 o Place . . . . . 14 o Promotion . . . . . 15 o Physical Evidence . . . . . 16 o Process . . . . . 16 o People . . . . . 17 o Relationship Management . . . . . 18

➢ Budget . . . . . 19

➢ Monitoring and Controlling . . . . . 20

➢ Bibliography . . . . . 21

Executive Summary

This ‘international marketing plan’ is complied by M&S’ Marketing Consultants team, Heinrich Bayern, Rasha Budagher, Khaled Bader, Qanass Al Aulaki and Nada. The report will detail an intensive marketing plan of the expansion of a wholly-owned M&S subsidiary in Austria by 2013.

Throughout this report Marks and Spencer will be referred to as M&S. Having evaluated a situational analysis of expanding into Austria, M&S marketing consultants have laid out the appropriate strategy and entry mode in line with M&S’ corporate and marketing objectives, to enter the Austrian food and retail market. Furthermore, an analysis of the marketing mix is presented to highlight the steps M&S will have to take to succeed in Austria.

Marks and Spencer Group PLC (M&S) is undoubtedly one of the UK’s most powerful and visible retailers. M&S is in the business of food and general merchandise, including home products and clothing,



Bibliography: ➢ Bovay, K (2011). Market Penetration Pricing - A Quick Market Entry Pricing Strategy. Available: http://ezinearticles.com/?Market-Penetration-Pricing---A-Quick-Market-Entry-Pricing-Strategy&id=1341563. Last accessed 20 April 2011. ➢ Brassington, F & Pettitt S (2006). Strategic Marketing. In: Principles of Marketing. 4th ed. England, United Kingdom: Pearson Education Limited. ➢ Brassington, F & Pettitt, S (2007). Essentials of Marketing. 2nd ed. England, United Kingdom: Pearson Education Limited. ➢ Datamonitor (2010). Marks and Spencer Group PLC. Available: http://www.datamonitor.com/store/Product/marks_and_spencer_group_plc?productid=DFE67A38-E021-448F-BC58-3944E618713F. Last accessed 12 April 2011 ➢ Doole I, and Lowe, R (2008) ➢ Gilkey, C (2011). The ABCs of Pricing. Available: http://www.inc.com/guides/201101/guide-to-the-ABCs-of-pricing.html. Last accessed 20 April 2011. ➢ House, M (2010). Marks and Spencer PLC. . Available: http://www.fundinguniverse.com/company-histories/Marks-and-Spencer-plc-Company-History.html. Last accessed 14th Mar 2011. ➢ Kotabe, M (2010). Global Marketing Management. 5th ed. Hoboken, N.J.; Chichester: Wiley; John Wiley [distributor]. ➢ Leahy, T et. al (2003). International Retail Marketing. England, United Kingdom: Butterworth-Heinemann. ➢ Lowtax Global Tax and Business Portal (2011). Austria: Country and Foreign Investment. Available: http://www.lowtax.net/lowtax/html/austria/austria_country_and_foreign_investment.asp#government. Last accessed 13th Mar 2011. ➢ Lynch, R L and Smith, J R (2007). Corporate strategy. 4th ed. England, United Kingdom: Prentice Hall. ➢ Marks & Spencer PLC (2011). About Us. Available: http://corporate.marksandspencer.com/aboutus/our_plan. Last accessed 12 April 2011. ➢ OGENYI, O (2002). Retail Marketing. London, United Kingdom: FT Pitman ➢ Sirkeci, I (2009) ➢ Walters, D and Hanharan, J (2000). Retail Strategy, Planning and Control. England, United Kingdom: MacMillan Business.

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