The CIPD Human Resources Profession Map
The CIPD is the professional body for those working within a HR related role, to “manage the employer-employee relationship and align an organisation’s culture with its people” (CIPD). Researched through collaboration with business leaders the CIPD has developed a map of the activities, knowledge and behaviours required by the different HR roles to meet current business needs (diagram 1). The map consists of ten Professional areas, four Bands and eight Behaviours. Each area has an extended definition to clarify the key requirements of people who work in that area.
Diagram 1
Diagram 1
At the core of the map lie ‘Insights, Strategy and Solutions’ and ‘Leading HR’. These two core elements are considered key areas as they extend across all the elements of the HR profession.
Insights, Strategy and Solutions relates to the need for a successful HR professional to present and develop strategies and solutions based on a firm understanding of the business, it’s internal environment (vision, values, culture, structure and strategy) and its external challenges (competition, world economy, work/life balance, changing demographics of its workforce, changing legislation etc.) It demonstrates the profession as a recognised business discipline with people and the organisation at its heart.
Leading HR is defined as providing ‘active, insight-led leadership: owning, shaping and driving themselves, others and activity in the organisation’ (CIPD). Great leaders can be found across three main areas of leadership – personal leadership, leading others and leading issues.
The ten Professional areas relate to the different roles within HR profession e.g. the requirement of someone operating within an Employee Engagement role is defined as being responsible for ensuring “ ...all aspects of the employment experience – the emotional connection that all employees have
References: CIPD - The Truth about HR http://www.cliffsnotes.com/study_guide/Methods-of-Communication.topicArticleId-8944,articleId-8919.html Employee communication – Richard Croucher, Human Resource Management , A case study approach Michael Muller-Carmen, Richard Croucher and Susan Leigh. 7 Habits of Highly Effective People, Stephen Covey 1990 What Customers want from HR (Hirsh W, Carter A, Gifford J, Strebler M, Baldwin S Report 453, Institute for Employment Studies, September 2008)