Chapter 1
Management: the process of combining resources to accomplish organizational goals. Law enforcement management is a process of deciding goals and objectives, adopting a work plan to accomplish them, obtaining and wisely using resources and making decisions that result in a high level of performance and productivity.
Difference in Authority, Responsibility, and Delegation: Authority, law, and delegation are key factors in any organization. Authority is the power to enforce laws, exact obedience, and command. It is the legal right to get things done through others by influencing behavior. Responsibility means being answerable, liable, or accountable. Thus managers have the authority to give commands, and subordinates have the responsibility of carrying out commands. This authority-responsibility structure is in keeping with the paramilitary organization that traditional police management is modeled after. Delegation, or transferring authority, is a necessary and often difficult aspect of management because it requires placing trust in others to do the job as well as, or better than, the manager would do it.
Seagull Management: manager hears something’s wrong, flies in, makes a lot of noise, craps on everybody and flies away.
Characteristics of Effective Managers: Successful managers have: clear goals, a commitment to excellence, feedback, and support. In addition to these basic skills and tools, effective managers usually possess characteristics that help them succeed.
Management Style Theories:
“Theory X/Theory Y” – Douglas McGregor: Mangers act toward subordinates in relation to the views they have of them. Theory X views employees as lazy and motivated by pay. Theory Y views employees as committed and motivated by growth and development. The humanistic approach reflected in Theory Y is more effective in today’s work world.
“Four System Approach” – Rensis Likert: System 1) is the traditional, dictatorial approach