Managing Diversity: Gender and Other Issues
Case Analysis
Problem Statement
The Everly Police Department is facing a problem in which there is not an policy or procedure in which complaints from the newly formed Diversity Complaint Bureau can follow to resolve the complaints that are being submitted.
Analysis
Recently a report was made public by the Minority Police Officers Organization regarding the lack of diversity within the Everly Police Department. Results detailed the fact the Everly Police Department is a male dominated and paramilitary force and it has not taken any steps in order to promote or celebrate it. Numbers show that the majority of all force members are white males, with the minority being women, Hispanics, African-Americans and Asians.
Since this report was made public the newly appointed assistant superintendant of public for administration, Linda Michaelson, has been given the role of damage controller in order to reverse the results of the report and show the public that the Everly Police Department is diverse and that they have the right procedures in place for employees to submit their complaints regarding diversity in the department.
Linda started by formulating a plan for a new bureau within the Internal Affairs Bureau called Diversity Complaints. This plan was approved by both the superintendant and the city council and was put into action. The plan brought forward some hesitation from both mid-level field-commanders and union representative as they felt as if someone was always going to be looking over their work and it was not approved into agreements by union officials. The plan was put into action anyway and proved to be successful with 7 complaints submitted within the first month.
Complaints are submitted by forms which can be accessed through a variety of sources, including electronically (on-line) and hardcopy (a copy mailed to each employee, and located visibly in all