Does the Marketing Mix contribute to the success of Ryanair?
Student ID: 8392312 Course Code: BMAN70441 1. Introduction The marketing mix is an essential perspective in both marketing research and implementation. As the most common concept of the marketing mix, the classification of four Ps (Product, Price, Promotion and Place) is generally considered the synonym of the marketing mix and has been used by marketers throughout the globe since it was first advanced by E. Jerome McCarthy in 1960s (Reid,1980; Waterschoot and Bulte,1992). However, with the development and complication of marketing domain in recent years, people argue that the four Ps theory may not be comprehensive enough for the present business circumstance (Kluyver and Brodie, 1987; Grönroos, 1997; Chartered Institution of Marketing, 2009). This essay is aimed to examine the effectiveness of the four Ps theory through Ryanair's case as well as exploring other factors contributing to the success of this company. 2. Introduction to Ryanair Since its establishment in 1984, Ryanair has grown into the largest budget airline providing air transport service across the Europe (Sakle, 2010). In the last fiscal year, Ryanair achieved a revenue of 4.325 billion Euros and a 25% increase of full year profits (Ryanair, 2012, p.1). On this premise, a question is raised from marketing perspective: does the marketing mix contribute to the rapid growth of Ryanair?
3. Classical definition of the marketing mix The marketing mix has been defined in various ways in the past decades. The concept was first created by Neil Borden, who was inspired by Culliton that marketing executive should be considered "mixer of ingredients" (1948,cited in Goi, 2009, p.2). Borden originally claimed that the marketing mix had 12 components: product planning, pricing, branding, channels of distribution,
References: Alderighi, M. et al. (2012) Competition in the European aviation market: the entry of low-cost airlines. Journal of Transport Geography, 24(2012), pp.223-233. Anonymous (2007) Snarling all the way to the bank. The Economist, [online] 23 August. Available at: < http://www.economist.com/node/9681074?story_id=9681074 > [Accessed on 20th October 2012]. Booms, B. H. & Bitner, B. J. (1980) Marketing strategies and organisation structures for service firms. In: Donnelly, J. & George, W. R.,Eds., Marketing of services. American Marketing Association, pp47-51. Borden, N. H. (1964) The concept of the marketing mix, Journal of Advertising Research, 6, pp.2-7. Chartered Institution of Marketing (2009) Marketing and the 7Ps: a brief summary of marketing and how it works.[online] Chartered Institution of Marketing. Available at: < www.cim.co.uk/files/7ps.pdf > [Accessed on 17th October 2012]. Clark, A. (2005) The Guardian profile: Michael O 'Leary. The Guardian, [online] 24 June. Available at: [Accessed on 22 October 2012 ]. Colder, S. (2003) No frills: the truth behind the low-cost revolution in the skies. 2nd ed. London: Virgin. Danaher, D. et al. (2010) Converting pirates without cannibalizing purchasers: the impact of digital distribution on physical sales and internet piracy. Marketing Science, 29(6), pp.1138-1151. Datar, R. (2003) Ryanair perfects budget flying. BBC News, [online] (Last Updated 15:16 GMT Wednesday, 4 June, 2003,). Available at: [Accessed on 22 October 2012]. Goi, C. L. (2009) A review of marketing mix: 4Ps or more. International Journal of Marketing Studies, 1(1), pp2-15. Grönroos, C. (1997). From marketing mix to relationship marketing-towards a paradigm shift in marketing. Management Decision, 35(4), pp.332-339. Gummesson, E. (1994) Making relationship marketing operational. International Journal of Service Industry Management, 5(5), pp. 5-20. Gummesson, E. (1999) Total Relationship Marketing-Rethinking Marketing Management: From 4Ps to 30Rs. Oxford: Butterworth-Heinemann. Jobber, D. (2007) Principles and Practice of Marketing. 5th ed. New York: McGraw-Hill Education. Judd, V. C. (1987) Differentiate With the 5th P: People. Industrial Marketing Management, 16(4), pp.241-247. Kasper, H., Helsdingen, P. and Gabbott, M. (2006) Service Marketing Management: a Strategic Perspective. 2nd ed. West Sussex: John Wiley & Sons Ltd. Kluyver, C. A. and Brodie, R. J. (1987) Advertising-versus-marketing mix carryover effect: an empirical evaluation. Journal of Business Research,15, pp.269-287. Kolter, P. (2012) Principles of Marketing. 14th ed. London: Pearson. Little, E. and Marandi, E. (2003) Relationship Marketing Management. London: Cengage Learning EMEA. Ryanair, (2012) About Us. [online] Available at:< http://www.ryanair.com/en/about/fleet> [Accessed on 19 November 2012] Ryanair, (2012) Financial statements for Ryanair holdings plc. [online] Ryanair Ltd. Available at: < http://www.ryanair.com/doc/investor/2012/q4_2012_doc.pdf > [Accessed on 15th October 2012] Reid, D. M. (1980) Evaluation of the marketing mix - its application to strategic marketing, European Journal of Marketing, 14(4), pp. 192 - 205. Sakle, B. (2010) Ryanair-marketing strategy. [online] Aviationgeeks. Available at:[Accessed on 23 October 2012]. Waterschoot, W. V. and Bulte, C. V. D. (1992) The 4P classification of marketing mix revisited. Journal of Marketing, 56, pp.83-93.