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Dunkin Donuts Marketing Plan

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Dunkin Donuts Marketing Plan
II. Current Marketing Situation

Founded first as a restaurant called Open Kettle, it was later renamed to Dunkin Donuts in 1950 by William Rosenberg and Stephen So in Quincy, Massachusetts. Dunkin Donuts has become most famous for its donuts over the years, as well as their coffee. They have approximately 3,000 restaurants in the US and around the world, and sell 2.5 million donuts every day. Dunkin Donuts has evolved into one of Forbes magazine “Top 10 Global Fast-Food Chains”, and tops the lists of other noted industry websites and magazines. Recently, Dunkin Donuts has changed the way they want customers to think about them by incorporating the tag line “America Runs On Dunkin”, and adding new menu items, to their marketing strategy. This tag line was introduced to focus on their coffee being a cheaper, down home alternative to the more expensive competitor, Starbucks. This tagline focuses on the fact that Dunkin Donuts is a broader “beverage company” and gains most of it’s profits from beverages.

A. Market Description

While all of the food choices and beverage choices offered at Dunkin Donuts can appeal to any age, we feel it’s best to focus on college students at the University of Iowa right now. College students are known for pulling “all-nighters” to cram for their hardest midterm the next morning, or to write their 20-page research paper the night before it’s due. What’s more appealing than being able to get their cup of coffee, or favorite beverage to help stay awake than from Dunkin Donuts? Another reason we want to focus on targeting college students is because they are known to have unique schedules. They eat at odd times of the day, and are also looking for a range of snack foods, rather than full meals, to satisfy their cravings. There are currently no Dunkin Donut franchises on campus, but there was one just built in Coralville (neighboring town, 10 minute drive to the DD). This Dunkin Donuts only has a smaller target market, since it is

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