Outline
A. Presentation
I- Presentation of the Interflora company and its delivery organization through its network
a) Presentation of the Interflora company
b) How it works?
II- Presentation of the Problematic
B. Strategic Marketing Planning Process
I- External and Internal Analysis
a) External Analysis
b) Internal Analysis
II- SWOT Analysis
a) Opportunities
b) Threats
c) Strengths
d) Weaknesses
III- Future Objectives
a) Why is the E-commerce environment attractive for Interflora?
b) Future Objectives
IV- E-Marketing Strategy
V- E-Marketing Plan
a) Product
b) E-Pricing
c) E-Distribution
d) E-Promotion
C. Recommendations and Conclusions
I- Recommendations
II- Conclusions
A. Presentation
Our study will focus on the French market. But of course, the Interflora French website will have interface with all others Interflora websites through the world, so as to insure global deliveries.
I- Presentation of the Interflora company and its delivery organization through its network
a) Presentation of the Interflora company
a/ Identity card
► A worldwide network:
▪ Presentation:
Interflora is the largest flower delivery company, that is implanted throughout the world. It consists of a network connecting flower shops to make deliveries. This network is composed of approximately 60,000 florists worldwide delivering flowers to 140 countries (from China to Russia, the USA to Europe), each maintaining the stringent standards that Interflora demands.
Fleurop Interflora is located in 17 countries: Germany, Austria, Belgium, Spain, Denmark, France, Finland, Greece, Hungary, Israel, Italy, Norway, Poland, Netherlands, Switzerland, Sweden and Turkey
British Group is constituted of all the countries of the Commonwealth : South Africa, Australia, Britain and New Zealand.
FTD USA is the American Network, Korea, Taiwan and Philippines.
These groups