Preview

Effective communication and interpersonal interactions.

Good Essays
Open Document
Open Document
1267 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Effective communication and interpersonal interactions.
Claudia Read
Mrs Griffiths
21 November y - 3rd October
Effective Communication & Interpersonal Interactions

There are many different ways to communicate and situations to communicate in. This will be a report explaining the role of effective communication and interpersonal interaction in a health and social care setting.

Communication Contexts
There are many different contexts of communication. For example, there is informal and formal communication. The difference between these two contexts, is the degree of respect. In formal communication, the language used is usually conventional. Because of this, it can be understood in an environment with a wide range of people such as a work setting such as a business meeting where the language used must be professional and polite. On the other hand, informal communication involves communication between people who know each other well. For example, a group of good friends. Usually, there is casual language such as slang and can vary between social groups that are different.
There are also different settings for example, one to one. This is when a conversation is started between no more or no less than two people. This type of setting could be between a counsellor & a client. On the other hand, there can be group communication. This is usually between three or more people in a conversation. If this is between colleagues, there will be more respect such as, not talking over each other where as, if it is between friends, it will be less formal with use of humour maybe. There will be a degree of formality depending on the setting. In health and social care, it often involves formal communication but for example, care workers will adjust the way they speak depending on the situation. There can also be communication between colleagues. This is when two or more people who work together in employment have a conversation. This conversation will be less formal than a discussion in a meeting. However, with a practitioner,

You May Also Find These Documents Helpful

  • Good Essays

    Communication happens a lot in health and social care settings: many different kinds of conversations occur, as well as a variety of meetings, activity and treatment sessions and consultations with medical and other practitioners that also involve communication. A closer look at these activities will show you that service users, practitioners and other adults interact and communicate with each other for a variety of different reasons in your workplace.…

    • 3094 Words
    • 13 Pages
    Good Essays
  • Satisfactory Essays

    When communicating with others we need to consider the context within which we are working. We would need to adapt the way we communicate for different situations, most people do this automatically. Your school should have a range of planned communication for dealing with other professionals; there would be informal communications, meetings and discussions.…

    • 580 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Bcom 230 Dq

    • 453 Words
    • 2 Pages

    Formal communication involves the mainline of operational communication within an organization. The communication within this channel is what keeps business flowing. The communication may move upward in the chain of command, downward in the chain of command, or laterally within departments. The communication may be in the form of a report, email, memorandum, intranet, newsletter, or bulletin boards. Informal communications are more personal and do not contribute so much to effective business progression. Managers are unable to control informal communications. Informal communication involves instant messaging, verbal communication, or text messaging. It may be best to use informal communication in training and development, informal meetings, or discussion among team members. In other words, if it does not need a manager’s insight or attention, make it an informal communication. Formal communications are best when addressing complex issues that call for a manager’s attention, changes affecting business practices, and sharing news involving the business in any way. I have personally seen informal and formal communication used incorrectly on both ends. It is important to know when it is appropriate to use each because both parties are affected. The sender can also be penalized for using the incorrect means of communication no matter what information is shared. Using the correct form of communication is important and is definitely a professional reflection. You can either deprive others of information or violate others because of how the information was shared.…

    • 453 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    I may need to tell a staff member some information for coming on to a shift so I may send this via text, phone call, email or it is a message for more than one staff member I may write it in the communications book. Verbal communication helps me to explain my ideas clearly to people and also gives me the opportunity to listen to people more carefully. When communication with service users, their families or professionals, formal conversation is used this should be clear and correct and this will then avoid misunderstandings. Staff may use informal communication as they work closely on a day to day basis and become…

    • 1212 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    One to one Group Formal Informal What do we mean by each of these and what examples can we give Contexts for communication Contexts are the settings within which communication can happen. One to one is 2 people talking together with no one else interacting Group more than 2 people – can be difficult unless everyone is involved Formal normally in a professional situation – conventional ‘proper’ language is used Informal more casual language is used – friends and family What contexts are shown here?…

    • 819 Words
    • 9 Pages
    Satisfactory Essays
  • Good Essays

    Nowadays, communication style has becoming essential topics in every place especially in corporate world. This is because it believed that communication style playing important roles in order to conveying and interpreting messages. Communication defined as two ways process where it is involving the sending and receiving messages between two or more people. The person who is sending information called as sender while the person who receive and interpreting message called as receiver. There is two types of communication which known as formal communication and informal communication.…

    • 537 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Professional formal manner of conversation makes interaction clear and easy to follow as well as developing a form of respect for one another. However, there can be barriers of communication such as difficulty of hearing, seeing or speaking making interaction more difficult than usual. In this case many forms of expression is used. On the other hand, there are also internal barriers such as intellectuality, background, ethnicity, religion, emotional mindset et al. People are always going to be in some-way different, causing a clash of…

    • 1245 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    Health and Social Care

    • 436 Words
    • 2 Pages

    People use different ways to communicate with other people, depending on the situation in a health and social care setting. Informal is mostly used between people who know each other very well and formal for individuals who do not know others to well or have not met before. People who are expected to talk in a formal language in a health and social care setting are the care workers. Care workers should ensure they know the difference between the two different conversational languages and use the correct one accordingly. For this essay I will be analysing the two different ways to communicate to people and give examples to why people use these ways to communicate.…

    • 436 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Marketing and Pages Unit

    • 831 Words
    • 4 Pages

    1 Developing effective communication in health and social care LO1 Understand effective communication and interpersonal interaction in health and social care contexts of communication forms of communication interpersonal interaction communication and language needs and preferences LO2 Unde…

    • 831 Words
    • 4 Pages
    Satisfactory Essays
  • Satisfactory Essays

    In this essay I will assess the role of effective communication and interpersonal interaction in a health and social care envoiroment. I will be using a hospital as my example. I will also review disadvantages and advantages of some forms of communication.…

    • 378 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Communication is a process that involves exchange of information, thoughts, ideas and emotions. Communication is a process that involves a sender who encodes and sends the message, which is then carried via the communication channel to the receiver where the receiver decodes the message, processes the information and sends an appropriate reply via the same communication channel. There are many types of communication and interpersonal communication within health and social care setting. This is interaction between two or more human beings. Sometimes communication can be portrayed in a negative way but it is important to realise the message you are giving out to people so that the communication stays positive.…

    • 3848 Words
    • 16 Pages
    Better Essays
  • Good Essays

    Formal communication occurs when person in the organization communicate using formal channels of the organization structure along the lines of authority established by the management. Matters under this communication are official and to the point. Things are done using pacific procedures and rules which must be followed.…

    • 636 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Effective Communication

    • 4752 Words
    • 20 Pages

    Workplace communication is not easy. This is a place where you meet people from different walks of life and also from different cultural background. Language is one of the major barriers to effective communication.…

    • 4752 Words
    • 20 Pages
    Better Essays
  • Good Essays

    There can be two broad categories of communication, based on the style of communication. They are categorized as formal and informal communications that have their own set of characteristic features. For simplicity of understanding, it just depends on the situation and the organization or a person involved in that chain of communication. If some high ranking officials or personalities are involved or some prestigious organizations are addressed, the content and the matter of the communication will be formal in its language and formatting. For example our correspondence or letters to the Air Headquarters will differ in wording and format from a note that we scribble on a draft piece of paper an email that we write to our everyday friends.…

    • 819 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Formality is sometimes seen to be the degree of social distance between the members of any communicative event. It can also be seen as the degree of strictness or flexibility to customs and rules which govern the behaviour of people in any communicative context. This view of formality considers who should speak, when he should speak and what he is expected to say. This is also an aspect of formality but we are more concerned with formality as a way in which language and related activities are used to reflect the nature or distance or closeness between any two persons in a given interaction. There are three levels of formality and they are; the formal, the informal and the colloquial. We will limit ourselves to two of these levels, which are; the formal and the informal. These levels of formality are affected by a number of factors of which some include; participant equality/inequality, participant familiarity and history of relationship. Formality also can be manifested or measured in many ways and some of these ways include; address systems, nature of exchange of language and formality and medium. We will set our focus on formality and medium. The level of formality may be determined by the medium through which speech or language is transmitted. The spoken and the written are the two basic mediums of language. Some examples of medium-spoken discourses are speeches, face to face interaction, public addresses and news broadcasts. Newspapers, books and journals are examples of medium-written discourses. Formality is generally associated with the written mode principally as a result of the impersonal nature of its communication and also on its insistence on the correctness of language. Thus, with reference to the levels of formality, the written mode is formal while the spoken mode is informal. There are exceptions to this notion and this is because there are medium-written discourses that are informal, likewise are there medium-spoken discourses that are formal. It…

    • 1218 Words
    • 3 Pages
    Powerful Essays