December 2013
Certificate in human resource practice
Contents
Page
Introduction 1
Activity 1 1/2
Activity 2 2/3
Conclusion 4
Bibliography 4
Introduction
This report will look at how to develop you as an effective Human Resource Practitioner.
It will summarise the Human Resource Profession Map (HRPM), also identify different effective communication skills, understanding customer needs and how to delivery effective service.
Activity 1
Human resource professional map
The Human Resource Map also known as HRPM has been developed to help Human Resources practitioners and organisations to be successful and effective in their role and also to develop further in their career. The HRPM is broken up in to four key components – Professional areas, behaviours and band and transitions. There are ten professional areas, two of them being Core professional areas – Insights, Strategy, and Solutions and Leading HR. The first core professional area insights, strategy and solutions show the direction of the profession as a practiced business discipline with a people and organisation specialism. Secondly leading HR has three main areas for leadership to develop, personal leadership, leading others and leading issues. Next there are eight other professional areas – Organisational design which ensures the organisation is set up to achieve objectives in both the short and long term and that structural change are managed efficiently. Organisational development provides the organisation to have a committed workforce and that culture, values, support, performance and adaptability are assessed and developed. Resourcing and talent planning is all about making sure the organisation appeal to key people and meets balance of resource. Learning and development ensures that people at all levels of the