EffEctivE managEmEnt What’s ahead
Management roles Management styles Effective management Management skills © Gillian Somers, Julie Cain, Megan Jeffery 2011
ISBN 978-1-107-63549-4
Photocopying is restricted under law and this material must not be transferred to another party.
Cambridge University Press
Key Knowledge
Students will learn the following about the internal environment of largescale organisations:
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key management roles planning (long-, medium-, and short-term) organising (resource and task allocation techniques) leading (importance of leadership qualities, including interpersonal, informational and decision making) controlling (financial and non-financial processes and control systems) different styles of management (autocratic, persuasive, consultative, participative and laissez-faire) and their appropriate application to various situations key management skills as appropriate to the process of effective management the relationship between management styles and skills.
To a very large extent, the success of an organisation depends on the role of management. Management is the process of planning, organising, leading and controlling resources
(human, financial, physical and informational)
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area of study
Internal envIronment of large-scale organIsatIons and all phases of the organisation’s operation in order to achieve its objectives. Management involves getting work done through the actions of other people.
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© Gillian Somers, Julie Cain, Megan Jeffery 2011
ISBN 978-1-107-63549-4
Photocopying is restricted under law and this material must not be transferred to another party.
Cambridge University Press
Key roles of management
Resources
Human
Financial
Physical
Informational
figure 5.1
competency the ability to be able to perform a task
conceptual skills the ability to recognise complex and dynamic issues and to conceive
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