unit 221
Knowledge Evidence for Unit 221 – Use office equipment (for Outcomes 1.1, 1.2, 1.3, 4.1 & 4.3)
Type
Features or advantages or benefits
Why you’d choose to use that type of equipment
Potential problems and the action you could take
Computer – Mainly used for Microsoft applications, email and the internet
The computer can be used for many different things. There are many different purposes for a computer, they can vary from producing documents, sending information to the printer, browsing the internet and managing applications. At work, one of the main reasons we use a computer every day is that we can monitor the security surveillance through the PC and we can see who enters and leaves the building with a magnetic key which must be scanned to use the doors to the building.
A computer may be slow, crash or encounter a network or bug problem. If any of these problems occur contact an IT technician this number could be located on the computer.
Printer – Used to print documents
This is a faster way to produce documents, produce cleaner, more colorful documents.
A printer may jam, run out of ink and or break down. If any of these problems occur contact an IT technician this number could be located on the printer.
Photocopier –
Produce multiple copies of documents
If there is a large or small run it can be accommodated on the photocopier.
Can be stapled, scanned and stacked.
A photocopier can distort the image, jam, run out of ink or break down. If any of these problems occur, contact an IT technician this number could be located on the photocopier.
Phone –
Quick response from supplier/client
To make contact with other internal or external clients/customers/friends. Can be linked for conference calls. Need phone line to access internet.
A phone line could go down; the phone could be damaged or waterlogged. Video link could fail.
Fax – you can quickly send documents from one building to another
Provide a receipt.
I would prefer to
Type
Features or advantages or benefits
Why you’d choose to use that type of equipment
Potential problems and the action you could take
Computer – Mainly used for Microsoft applications, email and the internet
The computer can be used for many different things. There are many different purposes for a computer, they can vary from producing documents, sending information to the printer, browsing the internet and managing applications. At work, one of the main reasons we use a computer every day is that we can monitor the security surveillance through the PC and we can see who enters and leaves the building with a magnetic key which must be scanned to use the doors to the building.
A computer may be slow, crash or encounter a network or bug problem. If any of these problems occur contact an IT technician this number could be located on the computer.
Printer – Used to print documents
This is a faster way to produce documents, produce cleaner, more colorful documents.
A printer may jam, run out of ink and or break down. If any of these problems occur contact an IT technician this number could be located on the printer.
Photocopier –
Produce multiple copies of documents
If there is a large or small run it can be accommodated on the photocopier.
Can be stapled, scanned and stacked.
A photocopier can distort the image, jam, run out of ink or break down. If any of these problems occur, contact an IT technician this number could be located on the photocopier.
Phone –
Quick response from supplier/client
To make contact with other internal or external clients/customers/friends. Can be linked for conference calls. Need phone line to access internet.
A phone line could go down; the phone could be damaged or waterlogged. Video link could fail.
Fax – you can quickly send documents from one building to another
Provide a receipt.
I would prefer to