A team is a small number of people with complementary skills who are committed to a common goal for which they hold themselves mutually accountable. Individual members interact with each other and with the team leader in achieving their common goal. Team members depend on each other’s input to perform their own work. They look to each other to complete their task, and they look to their leader to provide resources, coaching when needed, and a link to the rest of the organization.
A team’s goal is generally decided by higher management, which sees a problem or opportunity and wants it dealt with. Ideally, management identifies the end but leaves the means to the team. Still, team members must share an understanding of the goal. Otherwise, they will head in different directions, dissipating both energy and resources. Conflict and bickering are guaranteed.
Once the team’s goal has been decided and the team has been formed, several important things must be done before work commences. Rules must be established about who and how of decisions, and also about how members will behave toward each other. Plans must be made for achieving team goals. The work must be broken down into manageable pieces, scheduled for completion, and allocated to the right people.
The best way to launch a team effort is through an all-team launch meeting. Being together at the very start of their long journey and getting to know each other at a personal level will help build commitment and bolster participants’ sense that this team and project are important. Here are things should aim to accomplish at the launch meeting:
• Be very clear on who belongs to the team.
• Explain the charter and its contents.
Conflict among team members is normal, it is unavoidable, and is an essential process of the team environment. However, team conflict in itself is not a problem, the problem therein is how the team conflict is addressed and managed. Professional organizations will hire a