Nov. 23 - The Discipline of Teams * Teams and good performance are inseparable * Teamwork represent a set of values that encourage listening and responding constructively to views expressed by others * Group work is NOT same as team * Working-group focuses on individual goals * strong, clearly focused leader * group’s purpose = organizational mission * individual work product * efficient meetings * measured by influence on others (ex. financial performance) * discusses, decides, delegates * Teams require both individual and mutual accountability * Shared leadership roles * Specific team purpose that differs from mission * Collective work products * Open-ended discussion and active problem-solving meetings * Performance assessed by work products * Discusses, decides and does real work together
A team is a small number of people with complementary skills who are committed to a common purpose, set of performance goals and approach for which they had themselves mutually accountable.
Teams: * Common commitment * Develop direction and momentum towards a common purpose * Invest a lot of time exploring, shaping and agreeing on a purpose * Translate a common purpose into specific performance goals * Different from organizational mission
Building Team Performance: 1. Establish urgency, demanding performance standards and direction 2. Select members for skills and skill potential, not personality 3. Initial impressions are important 4. Set clear rules of behavior, such as contribution 5. Set a few immediate performance-oriented tasks and goals 6. Regular fresh facts and info 7. Exploit power of positive feedback, recognition
Skills required in a team: * Technical/Functional expertise * Problem-solving / Decision-making * Interpersonal skills
Classification of