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Effects of Mpesa

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Effects of Mpesa
The EFFECt of Mobile BANKING on REVENUE COLLECTION: A Case of MOBILE MONEY TRANSFER AND NAKURU WATER and SANITATION SERVICES COMPANY (nawassco)

Samuel Kimani Kamau

A Research Proposal Submitted to Graduate School in Partial Fulfillment of the Requirements for the Award of the Degree of Master of Business Administration (Finance), Egerton University.

EGERTON UNIVERSITY.

FEBRUARY, 2012

DECLARATION AND RECOMMENDATION
I, Samuel Kimani Kamau, hereby declare that this research proposal is my original work and has not been presented for the award of any degree in any university, college or institution of higher learning other than Egerton University for academic credit.
Signature……………………………… Date………………………………..
Samuel Kimani Kamau. (CM11/0552/09)

SUPERVISORS’ APPROVAL
This research proposal has been submitted for examination with our approval as university supervisors:
Mrs. Mary Bosire.
Faculty of Commerce.
Accounting and Finance Department.
Egerton University.
Signature…………………………………… Date………………………………
Ms. Irene Riungu.
A. Lecturer.
Faculty of Commerce.
Accounting and Finance Department.
Egerton University.
Signature…………………………………… Date………………………………

ABSTRACT
Mobile Banking (M-banking) refers to provision and availment of banking and financial services with the help of mobile telecommunication devices. Mobile Money Transfer (MMT), an element of M-banking, is a financial innovation that has emanated from technological progress in many countries. Developments in technology have permitted alternative functionalities for mobile handsets beyond the original communication function. Among these functions is the financial service function in terms of bill payment service that is promising a faster, more convenient, safer and cheaper means of settling utility bills. From a financial product perspective, MMT has been embraced by users and has become a more popular mode of money transfer



References: Benjamin K. Mutai (2000). How to write quality research proposal; A complete and simplified recipe, (1st Edition) Mumbai:Thelley Publications Borg, W.R Boston Consulting Group (BCG) (2011). The socio-economic impact of mobile financial services: Analysis of Pakistan, Bangladesh, India, Serbia and Malaysia. Retrieved from http://www.telenor.com/en/resources/images on 30th August, 2011. Brigit. H. (2006). Access for all, building inclusive financial systems (CGAP) Business Daily (2009) Business Daily (2010). Mobile money turns Kenya into global transfer hub. Retrieved from http://www.businessdailyafrica.com on 14th June, 2011. Bhavsar Celent (2007). Report on mobile banking. Retrieved from http://www.celent.com/PressReleases/20070517/MobileBanking.htm on 16th June 2011. Davidson, N. (2010b). Mapping and Effectively Structuring Operator-Bank Relationships to Offer Mobile Money for the Unbanked. GSMA London Office. 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The Swedish program for ICT in developing regions (SPIDER) (2008). Mobile banking: Financial services for the unbanked? SPIDER DSV, SU-KTH Forum 100 164 40 Kista. Available in www.spidercenter.org. Waverman, L., Meschi, M., Fuss, M. (2005). The Impact of Telecoms on Economic Growth in Developing Countries. Vodafone Policy Paper Series, Number 2, March 2005. Williams, M. (2005). Mobile Networks and Foreign Direct Investment in Developing Countries. Williams, H., Torma, M. 2006. Trust and Fidelity: From Banking Under the Mattress to Resting on the Mobile Phone. Written for Nokia/Vodafone SIM panel. Wambari. A. P. M (2009) Mobile banking in developing countries: A case study on Kenya. Vaasan Ammattikorkeakoulu University of applied sciences. Finland Waverman, L., Meschi, M., Fuss, M Zimbio (2010). Mobile money transfer, the key to the future. Retrieved from http://www.zimbio.com/ on 13th June, 2011. ACTIVITY | DURATION | FROM-TO | Preparation of proposal | 6 months | September-February, 2012 | Proposal submission |   | February, 2012 | Defending the proposal |   | February, 2012 | Data collection | 1 month | March, 2012 | Data analysis | 1 month | April, 2012 | Writing research report | 2 months | June, 2012 | Defending research report | | July, 2012 | Graduation | | December, 2012 |  

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