The current paper provides a critical analysis of the claimed role of emotional intelligence in the occupational environment. Following a brief overview of the conceptualization and measurement of EI, consideration is given to an emerging literature that promotes the assessment, training, and the individual’s utilization of emotional intelligence in the workplace.Through out, an attempt is made to bring to the reader’s attention the scant, and sometimes highly controversial, empirical evidence used to support the importance of EI in the workplace. This approach naturally indicates avenues that future research might profitably explore. The paper concludes by presenting
The current paper provides a critical analysis of the claimed role of emotional intelligence in the occupational environment. Following a brief overview of the conceptualization and measurement of EI, consideration is given to an emerging literature that promotes the assessment, training, and the individual’s utilization of emotional intelligence in the workplace.Through out, an attempt is made to bring to the reader’s attention the scant, and sometimes highly controversial, empirical evidence used to support the importance of EI in the workplace. This approach naturally indicates avenues that future research might profitably explore. The paper concludes by presenting