Emotional Intelligence Paper
Emotional intelligence (EI) refers to the ability to identify, control and assess emotions. It is a critical tool needed for communication with union and management team members. The ability to be able to identify and control not only your own emotions with team members but also being able to assess and identify and correctly respond to others emotions is one of the key factors in labor negotiations.
There are five major categories of emotional intelligence skills that people should be keenly aware of when interacting with others. They are self-awareness, self-regulation, motivation, empathy, and social skills .
Self-awareness – The ability to recognize your own emotions and their effects in addition to being aware of your own self-worth and abilities.
Self-regulation – The ability to adapt and handle change with flexibility while taking responsibility for your own actions and words. It is important to maintain standards of morality and integrity at all times while being receptive to new ideas.
Motivation – The ability to optimistic despite setbacks or obstacles that may present themselves during negotiations. It is important to remain committed to the goals set forth and strives to meet the standard of excellence that you have set for yourself.
Empathy – The ability to recognize how other people are feeling and reacting around you. Empathy is a key factor in negotiation as it is very important to watch the body language in the others around you. Being able to anticipate and recognize what others are thinking, saying, and feeling can lead to substantial progress when in difficult negotiation conversations.
Social skills – The ability to use your communication skills in an effective way with team members. This is done by sending clear concise messages to group members, using influence to move negotiations along in a productive manner, collaborating with all team members to work towards common goals, and building trusting and lasting relationships with
There are five major categories of emotional intelligence skills that people should be keenly aware of when interacting with others. They are self-awareness, self-regulation, motivation, empathy, and social skills .
Self-awareness – The ability to recognize your own emotions and their effects in addition to being aware of your own self-worth and abilities.
Self-regulation – The ability to adapt and handle change with flexibility while taking responsibility for your own actions and words. It is important to maintain standards of morality and integrity at all times while being receptive to new ideas.
Motivation – The ability to optimistic despite setbacks or obstacles that may present themselves during negotiations. It is important to remain committed to the goals set forth and strives to meet the standard of excellence that you have set for yourself.
Empathy – The ability to recognize how other people are feeling and reacting around you. Empathy is a key factor in negotiation as it is very important to watch the body language in the others around you. Being able to anticipate and recognize what others are thinking, saying, and feeling can lead to substantial progress when in difficult negotiation conversations.
Social skills – The ability to use your communication skills in an effective way with team members. This is done by sending clear concise messages to group members, using influence to move negotiations along in a productive manner, collaborating with all team members to work towards common goals, and building trusting and lasting relationships with
References: Akers, M. (n.d.). What is Emotional Intelligence (EQ)? | Psych Central. Psych Central.com. Retrieved October 24, 2013, from http://psychcentral.com/lib/what-is-emotional-intelligence-eq/0001037