Employee Retention
WHITEPAPER
VOLUME TWO
EMPLOYEE RETENTION
REDUCING RECRUITMENT BY INCREASING RETENTION
WHITE PAPER EMPLOYEE RETENTION
EMPLOYEE RETENTION
REDUCING RECRUITMENT BY INCREASING RETENTION
DRAKE I NTERNATIONAL NORTH AMERICA
CONTACT DRAKE FOR FURTHER INFORMATION ON HOW OUR INNOVATIVE SOLUTIONS CAN CREATE A SUCCESSFUL RETENTION PROGRAM THAT WILL REDUCE YOUR STAFF TURNOVER. CALL OR VISIT
VANCOUVER•EDMONTON CALGARY•WINNIPEG LONDON•HAMI LTON OAKVILLE•MISSISS AUGA TOR ONTO•BELLEVILLE BROCKVI LLE•KINGSTON COR NWALL•OTTAWA MONTRÉAL•QUEBEC CITY MONCTON•HALI FAX PLANTATION•LOS ALAMITOS
volume two
© Drake International NA
EMPLOYEE RETENTION
Retaining your best staff is essential to your company’s performance. For managers, nothing feels better than having a productive and happy workforce who are collectively focused on the organization’s success. Drake offers valuable insight into understanding the causes of undesirable turnover. We will provide practical and actionable employee retention tactics that will have an immediate effect on improving top performing staff retention.
CONTENTS
1 :: INTRODUCTION 2 :: PEOPLE ARE VALUABLE 3 :: RECOGNIZING THE PROBLEM 4 :: SOLUTIONS A :: Top Performer Profiling B :: Orientation and OnBoarding C :: Performance Reviews D :: Career Pathing and The Two-Way Value Proposition E :: Communication and Employee Engagement F :: Morale Boosting G :: Competitive Compensation H :: Non-monetary Reward and Recognition I :: Employee Surveys J :: Exit Interviews K :: The Boomerang Effect 5 :: CONCLUSION 6 :: RETENTION CHECKLIST Look after your people and the business will look after itself.
volume two
© Drake International NA
EMPLOYEE RETENTION
1 :: INTRODUCTION Have you ever phoned or revisited a client and discovered that the person you were dealing with is no longer working for the company? It’s an unfortunate and frustrating realization. All that time – and often money – spent developing a relationship and
VOLUME TWO
EMPLOYEE RETENTION
REDUCING RECRUITMENT BY INCREASING RETENTION
WHITE PAPER EMPLOYEE RETENTION
EMPLOYEE RETENTION
REDUCING RECRUITMENT BY INCREASING RETENTION
DRAKE I NTERNATIONAL NORTH AMERICA
CONTACT DRAKE FOR FURTHER INFORMATION ON HOW OUR INNOVATIVE SOLUTIONS CAN CREATE A SUCCESSFUL RETENTION PROGRAM THAT WILL REDUCE YOUR STAFF TURNOVER. CALL OR VISIT
VANCOUVER•EDMONTON CALGARY•WINNIPEG LONDON•HAMI LTON OAKVILLE•MISSISS AUGA TOR ONTO•BELLEVILLE BROCKVI LLE•KINGSTON COR NWALL•OTTAWA MONTRÉAL•QUEBEC CITY MONCTON•HALI FAX PLANTATION•LOS ALAMITOS
volume two
© Drake International NA
EMPLOYEE RETENTION
Retaining your best staff is essential to your company’s performance. For managers, nothing feels better than having a productive and happy workforce who are collectively focused on the organization’s success. Drake offers valuable insight into understanding the causes of undesirable turnover. We will provide practical and actionable employee retention tactics that will have an immediate effect on improving top performing staff retention.
CONTENTS
1 :: INTRODUCTION 2 :: PEOPLE ARE VALUABLE 3 :: RECOGNIZING THE PROBLEM 4 :: SOLUTIONS A :: Top Performer Profiling B :: Orientation and OnBoarding C :: Performance Reviews D :: Career Pathing and The Two-Way Value Proposition E :: Communication and Employee Engagement F :: Morale Boosting G :: Competitive Compensation H :: Non-monetary Reward and Recognition I :: Employee Surveys J :: Exit Interviews K :: The Boomerang Effect 5 :: CONCLUSION 6 :: RETENTION CHECKLIST Look after your people and the business will look after itself.
volume two
© Drake International NA
EMPLOYEE RETENTION
1 :: INTRODUCTION Have you ever phoned or revisited a client and discovered that the person you were dealing with is no longer working for the company? It’s an unfortunate and frustrating realization. All that time – and often money – spent developing a relationship and