ERP Implementation
Report of Findings and Recommendations
CISCO Systems, Inc.
Table of Contents
Table of Contents 1
Background and Scope 2
ERP Implementation scenario 2
Situation Analysis 3
Conclusion and Recommendations 4
Background and Scope
Cisco System, Inc is a Computer Technologies company that was founded in 1984. The company’s primary product is the “router.” The router is hardware and software that control Intranet and Internet traffic. With the growth of the Internet, Cisco products became in high demand. In 1997 Cisco was ranked among the top five companies in return on revenues and on assets. Cisco has been classified in the same category of successful companies as Microsoft and Intel.
With the growth of Cisco, their computer systems were unable to handle the increase volume. The Cisco legacy system was a Unix-Based software package that supported its operations of: Financial; Manufacturing; and Order Entry. The system lacked reliability and the ability to expand. Eventually in January 1994, Cisco’s legacy computer system malfunctioned corrupting Cisco’s central database. The company was practically shutdown for two days. As Cisco struggle to recovered from the major shutdown, the company realized that they needed to act quickly and elected to implement an ERP system. Little over a year later, Cisco successfully implemented an ERP system from Oracle.
This report has been requested by and prepared for Mr. Peter Solvik, chief information officer CIO) at Cisco System, Inc. Mr. Solvik has retained Blue Demons Consulting (BDC) to analyze Cisco’s ERP Implementation and provide a recommendation on items that still need to be accomplished for the ERP system. BDC composes this review report by conducting an analysis on the activities surrounding the ERP Implementation project at Cisco System, Inc.
ERP Implementation scenario
BDC